Meaningful Cooperative Being a meaningful cooperative is the essence of what Rabobank stands for. We are committed to making a difference as a cooperative, customer-driven bank, in the Netherlands and around the world, by taking a stand on social issues that matter to our clients, such as food, self-reliance, entrepreneurship and the local living environment. About this Report Chairman's Foreword Corporate Management Report Appendices Governance Consolidated Financial Company Financial Statements Statements Involved Members and Communities We asked our members which ways they might want to engage with us or give substance to their membership. In this survey, in which more than 13,000 of our members participated, 44% said that they feel involved with Rabobank. The results of this survey will help us to improve our vision on membership and to initiate activities that make the benefits of membership more tangible. Making a Concrete Socially Responsible Contribution We believe that a bank should do more than just provide financial services. We invest in local communities with our cooperative dividend, knowledge and networks, and employees volunteer work. All local Rabobanks in the Netherlands have drawn up their own 'Plan for Society' with the aim of making their local contribution to our mission 'Growing a better world together' more specific and concrete. In 2018 Rabobank allocated EUR 48.8 million for future investments in the local community. The initiatives vary from investing in making local associations more sustainable with LED lighting, to projects in primary schools ('Bank voor de klas') and 'Perspectief Groningen 2025'. In the latter, four local Rabobanks in the Groningen region are partnering with public-private initiatives to add financial and management support to activities that strengthen the regional economy and society in the long term. After California was plagued by forest fires, Rabobank N.A. (RNA) donated USD 50,000 to the Red Cross to help the community. RNA also set up a "GoFundMe" account for employees who lost property in the fires. Worldwide Rabobank employees also made donations. Local Rabobanks also invest part of their net profit in the Rabobank Foundation. This independent foundation's financials are not included in our consolidated figures. Its mission is to invest in people's self-reliance. In the Netherlands, the Rabobank Foundation works with local Rabobanks, to focus on social entrepreneurship, employability and financial self-reliance. Internationally it supports small-scale farmers and their cooperatives. Rabobank has a long-standing relationship with many Dutch sports teams and cultural organizations. These associations play a vital role in people's lives and living environments, improve social cohesion and support the discovery of new talent. Rabobank helps these organizations with knowledge, networks and financing. We are one of the largest sponsors of Dutch (sporting) events and we run programs that help organizations become more self-sufficient. We discuss their ambitions and assist in achieving them. We also collaborate with key sports stakeholders like NOC*NSF/TeamNL and the Royal Dutch Hockey Federation (KNHB). Art is a barometer of society, offering a view of the world and of the times we live in. We firmly believe in the transformative powerofart and in its importance to society. About 100 art works from our collection are on temporary loan to museums in the Netherlands and abroad. Our Rabo Art-Lab invites artists to become 'artists in residence', giving them the freedom to move and work without restrictions inside our organization during an official residency. In 2018 Arne Hendriks was our artist in residence. He examined the concepts of growth and shrinkage. What is growth? Would 'degrowth' be a desirable concept? An exhibition of Arne's work is on display at Rabobank, and he will speak about these concepts with opinion leaders within and outside the bank. Sustainability Sustainability is a key aspect of being a meaningful cooperative. We were pleased to receive a score of 89 from Sustainalytics for our Environment, Social, and Governance (ESG) performance, which earned Rabobankthetitle of'Leader' in thefinancial sector in 2018. RobecoSAM's sustainability index awarded Rabobank 79 points on a scale of 100, ranking us 25 out of 140 banks. In 2018 RobecoSAM updated its scoring methodology which impacted our score and ranking substantially. The most recent edition of the Sustainable Brand Indexforthe Netherlands ranked Rabobankas leader among the three Dutch systemically important banks, and third in the financial services industry. Annual Report 2018 - Management Report 32

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Annual Reports Rabobank | 2018 | | pagina 34