lekoSevinga
Member of the Managing Board
and Chief Information
Operations Officer
About this
Report
Chairman's
Foreword
Corporate
Management Report Appendices Governance
Consolidated Financial Company Financial
Statements Statements
Our mission of'Growing a better world
together' can only be successful if we remain
a robust, stable bank. My personal
contribution to our mission is to ensure that
stability: my CIOO team and I spend every day
building the bank of the future.
A few years ago, Rabobank embarked upon a
large-scale, comprehensive transformation of
its organization in the Netherlands. The entire
bank is working on this transition. The
changes enable the bank to serve customers
more swiftly, flexibly and efficiently. In my
domain, IT and Operations, we are
constructing a brand-new IT landscape and
the associated infrastructure. Our objective is
to significantly reduce the number of IT
applications. Another example is "One Digital
Workspace:" no matter where they are in the
world, Rabobank employees can log in to our
system securely and quickly, on any device at
any given moment, just like being at the office.
This is an enormous boost for efficient global
cooperation.
Our efforts to achieve the ambition of being
"Always On" are equally important. The
objective is to give customers secure access to
our online servicesanytime, anywhere.
We're doing an excellent job too, if I may say
so myself. Of all the institutions and
organizations that manage data, people have
the most confidence in banks. We must do our
best to nurture their trust.
Our development teams must be capable of
moving an idea to execution within a week.
That can only be done if everything is in good
shape in the bank and as an employee. We
invest a lot in new working methods and new
technologies. The innovation process moves a
lot faster now and it's great to see this make
the whole bank's heart beat with pride.
Rabobank has been dependent on third-party
vendors fora long time.Too much so, in my
opinion. We have now reduced the size of our
vendor pool and will work with only a select
few going forward. I've also noticed an
improvement in the quality of our in-house
staff. That's a very positive development. It's
how we ensure the bank remains the rock-
solid, stable organization on which our
mission depends.
