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About this
Report
Chairman's
Foreword
Corporate
Management Report Appendices Governance
Consolidated Financial Company Financial
Statements Statements
Amounts in millions of euros
Domestic Retail
Banking
WRR
Leasing
Real Estate Other Segments
Consolidation
Effects
Total
For the year ended December 312017
Net interest income
5,581
2,367
1,008
57
(170)
8,843
Net fee and commission income
1,398
432
75
59
(10)
(39)
1,915
Other results
74
655
207
479
(207)
35
1,243
Income
7,053
3,454
1,290
595
(387)
(4)
12,001
Staff costs
1,430
939
487
180
173
1,263
4,472
Other administrative expenses
2,959
1,194
208
151
7
(1,343)
3,176
Depreciation and amortization
98
56
28
7
54
163
406
Operating expenses
4,487
2,189
723
338
234
83
8,054
Loan impairment charges
(259)
95
106
(116)
(16)
(190)
Regulatory levies
270
171
22
4
38
505
Operating profit before tax
2,555
999
439
369
(643)
(87)
3,632
Income tax
659
412
(66)
74
(100)
(21)
958
Net profit
1,896
587
505
295
(543)
(66)
2,674
Cost/income ratio including regulatory levies (in
y
67.4
68.3
57.8
57.5
n/a
n/a
71.3
Loan impairment charges (in basis points of
average private sector loan portfolio)2
(9)
9
36
(521)
n/a
n/a
(5)
External assets
285,894
131,888
32,466
5,598
147,145
602,991
Goodwill
322
119
75
3
519
Private sector loan portfolio
280,028
101,506
27,159
1,807
464
410,964
1 Operating expenses plus regulatory levies divided by Income
2 Loan impairment charges divided by 12-month average private sector loan portfolio
Amounts in millions of euros
Domestic Retail
Banking
WRR
Leasing
Real Estate Other Segments
Consolidation
Effects
Total
Loan impairment allowances on loans and
advances to customers
Balance on January 1 2017
3,317
3,099
259
797
15
7,487
Loan impairment charges from loans and
advances to customers
(172)
118
145
(114)
(15)
(38)
Write-off of defaulted loans during the year
(632)
(1,047)
(136)
(204)
(2,019)
Interest and other adjustments
31
(60)
(24)
69
16
Balance on December 31 2017
2,544
2,110
244
548
5,446
Specific allowance
1,656
1,896
93
544
4,189
Collective allowance
559
19
67
645
IBNR
329
195
84
4
612
Total
2,544
2,110
244
548
5,446
Annual Report 2018 - Consolidated Financial Statements
174