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About this
Report
Chairman's
Foreword
Corporate
Management Report Appendices Governance
Consolidated Financial Company Financial
Statements Statements
Amounts in millions of euros
Domestic
Retail Banking
WRR
Leasing
Real Estate
Other
Segments
Consolidation
Effects
Total
For the year ended December 312018
Net interest income
5,575
2,388
986
(7)
(383)
8,559
Net fee and commission income
1,434
461
106
10
(35)
(45)
1,931
Other results
92
486
274
571
108
(1)
1,530
Income
7,101
3,335
1,366
574
(310)
(46)
12,020
Staff costs
1,158
938
487
131
189
1,375
4,278
Other administrative expenses
3,025
845
224
73
88
(1,475)
2,780
Depreciation and amortization
84
40
27
5
49
183
388
Operating expenses
4,267
1,823
738
209
326
83
7,446
Impairment charges on financial assets
(150)
300
105
(15)
(50)
190
Regulatory levies
237
169
25
2
46
(1)
478
Operating profit before tax
2,747
1,043
498
378
(632)
(128)
3,906
Income tax
712
333
99
70
(281)
(31)
902
Net profit
2,035
710
399
308
(351)
(97)
3,004
Cost/income ratio including regulatory levies (in %)1
63.4
59.7
55.9
36.8
n/a
n/a
65.9
Impairment charges on financial assets (in basis points
of average private sector loan portfolio)2
(5)
29
34
(287)
n/a
n/a
5
External assets
280,691
140,158
35,227
2,979
131,382
590,437
Goodwill
322
125
72
519
Private sector loan portfolio
276,140
108,972
30,309
301
303
416,025
1 Operating expenses plus regulatory levies divided by Income
2 Impairment charges on financial assets divided by 12-month average private sector loan portfolio
Domestic Retail
Amounts in millions of euros
Banking
WRR
Leasing
Real Estate Other Segments
Consolidation
Effects
Total
Impairment allowances on financial assets
Balance on January 1,2018
2,693
1,297
257
270
4,517
Increases due to origination and acquisition
134
208
30
372
Decreases due to derecognition
(489)
(230)
(48)
(767)
Changes due to change in credit risk
361
324
170
(12)
843
Write-off of defaulted loans during the year
(459)
(290)
(141)
(123)
(1,013)
Other adjustments
27
21
(3)
(128)
(83)
Balance on December 31, 2018
2,267
1,330
265
7
3,869
Impairment allowance 12-month ECL
132
114
55
301
Impairment allowance lifetime ECL non-credit
impaired
168
39
46
253
Impairment allowance lifetime ECL credit-
impaired
1,967
1,177
164
7
3,315
Total impairment allowance
2,267
1,330
265
7
3,869
Annual Report 2018 - Consolidated Financial Statements
173