- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - About this Report Chairman's Foreword Corporate Management Report Appendices Governance Consolidated Financial Company Financial Statements Statements Amounts in millions of euros Domestic Retail Banking WRR Leasing Real Estate Other Segments Consolidation Effects Total For the year ended December 312018 Net interest income 5,575 2,388 986 (7) (383) 8,559 Net fee and commission income 1,434 461 106 10 (35) (45) 1,931 Other results 92 486 274 571 108 (1) 1,530 Income 7,101 3,335 1,366 574 (310) (46) 12,020 Staff costs 1,158 938 487 131 189 1,375 4,278 Other administrative expenses 3,025 845 224 73 88 (1,475) 2,780 Depreciation and amortization 84 40 27 5 49 183 388 Operating expenses 4,267 1,823 738 209 326 83 7,446 Impairment charges on financial assets (150) 300 105 (15) (50) 190 Regulatory levies 237 169 25 2 46 (1) 478 Operating profit before tax 2,747 1,043 498 378 (632) (128) 3,906 Income tax 712 333 99 70 (281) (31) 902 Net profit 2,035 710 399 308 (351) (97) 3,004 Cost/income ratio including regulatory levies (in %)1 63.4 59.7 55.9 36.8 n/a n/a 65.9 Impairment charges on financial assets (in basis points of average private sector loan portfolio)2 (5) 29 34 (287) n/a n/a 5 External assets 280,691 140,158 35,227 2,979 131,382 590,437 Goodwill 322 125 72 519 Private sector loan portfolio 276,140 108,972 30,309 301 303 416,025 1 Operating expenses plus regulatory levies divided by Income 2 Impairment charges on financial assets divided by 12-month average private sector loan portfolio Domestic Retail Amounts in millions of euros Banking WRR Leasing Real Estate Other Segments Consolidation Effects Total Impairment allowances on financial assets Balance on January 1,2018 2,693 1,297 257 270 4,517 Increases due to origination and acquisition 134 208 30 372 Decreases due to derecognition (489) (230) (48) (767) Changes due to change in credit risk 361 324 170 (12) 843 Write-off of defaulted loans during the year (459) (290) (141) (123) (1,013) Other adjustments 27 21 (3) (128) (83) Balance on December 31, 2018 2,267 1,330 265 7 3,869 Impairment allowance 12-month ECL 132 114 55 301 Impairment allowance lifetime ECL non-credit impaired 168 39 46 253 Impairment allowance lifetime ECL credit- impaired 1,967 1,177 164 7 3,315 Total impairment allowance 2,267 1,330 265 7 3,869 Annual Report 2018 - Consolidated Financial Statements 173

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Annual Reports Rabobank | 2018 | | pagina 175