About this
Report
Chairman's
Foreword
Corporate
Management Report Appendices Governance
Consolidated Financial Company Financial
Statements Statements
changes and social trends. Rabobank offers knowledge, financial
resources and its network to customers worldwide. To provide
customers digital convenience at a consistently high service
level, we simplified the bank's systems and can now offer a high
overall system availability (99.9% average of Internet and Mobile
banking and iDEAL). We will continue to enhance our value
creation model as we execute our strategy, allowing us to remain
a meaningful cooperative and a rock-solid bank with excellent
client focus and empowered employees. For more detailed
information, and for risks and dilemmas concerning Intellectual
Capital, see the chapters Excellent Customer Focus and
Meaningful Cooperative.
Financial Capital
Rabobank offers financial resources to customers worldwide. Our
products and services include banking, lending, capital
management, leasing, insurance and real estate services.
Rabobank is a rock-solid bank underpinned by high capital levels,
sizeable liquidity buffers, sound asset quality and healthy
earnings. These are the drivers of our high credit ratings, in
conjunction with our strong franchise in the domestic market and
in the global Food Agri sector. For more detailed information,
and for risks and dilemmas concerning Financial Capital, see the
chapter Rock-Solid Bank.
Short, Medium and Long-term Value Creation
We need to satisfy customers' day-to-day banking needs and
contribute to economic activity in the short term. Our
medium-term goal is to help clients achieve their ambitions
and promote sustainable entrepreneurship, especially in the
Food Agri sector. We also contribute to prosperity. We aim
to facilitate long-term economic growth and contribute to a
sustainable society. We are also dedicated to easing the
transition to a sustainable, circular and humane economy.
Rabobank's Organization
Rabobank emerged from small agricultural cooperative banks,
first founded by Dutch farmers and horticulturists in the late
nineteenth century. They had been eager to improve the future
of agriculture and horticulture and make farmers prosperous
through a credit cooperative. From 1895 on, several banks
modeled on this 'Raiffeisen system' were set up in different parts
of the Netherlands. The organizational model centered on self-
help, taking individual and mutual responsibility, and
the involvement of all stakeholders. Today, our commitment to
these principles and to making a difference in society is as strong
as ever.
Rabobank's Activities
Our focus is on all-finance services in the Netherlands and on
serving our Food Agri customers internationally. Rabobank
creates value with its strategy and the products and services it
offers customers in Retail Banking, Wholesale Banking, Rural
Banking, Private Banking, Feasing and Real Estate.
Rabobank Fundamentals
Rabobank's mission, vision, strategy and strategic priorities, values
and behaviors, KPI's and leadership model form our integral
strategic storyline.
Mission
Our mission is: 'Growing a better world together'. This is what we
stand for and what we aim to achieve through boldness,
ingenuity and decisiveness.
Vision
We are committed to making the difference as a cooperative,
customer-driven bank, in the Netherlands and in Food Agri
around the world. We aim to be a courageous, socially
responsible bank, championing customer issues that have a major
impact on society. To achieve this, we have two strategic focus
areas: Bankingforthe Netherlands and Bankingfor Food. We want
to make a substantial contribution to well-being and prosperity
in the Netherlands and to feeding the world sustainably. The
visions outlined in Banking for the Netherlands and Banking for
Food define our focus and explain what it means to be a client
focused cooperative. Sustainability forms an integral part of both
these visions.
Banking for the Netherlands
We feel a strong connection with our customers and members.
We prosper when our customers prosper. As a cooperative bank,
we must help meet the challenges facing the Netherlands in the
years to come.
We take a four-pronged approach in Bankingforthe Netherlands:
food, self-reliance, entrepreneurship and local living
environ ment. Our presence at the heart of local society combined
with our financial capabilities, network and knowledge, enables
us to address relevant local and regional topics. This is how we
promote sustainable well-being and prosperity in the
Netherlands of the future.
Banking for Food
Food security concerns us all. In 2050, the world population will
have increased by 2 billion people to nearly 10 billion people.
Many of them will have twice as much income to spend and we
are going to need more food. To satisfy increased food demand,
global food production will have to increase by at least 60%. At
Annual Report 2018 - Management Report
