m Outlook on 2018 Growing a better world together Contents Introduction Management report Appendices Corporate governance Consolidated Financial Statements Company Financial Statements Strategic priorities for 2018 The Managing Board has set ten strategic priorities for 2018 and beyond. Growth and top line transformation are high on the list of priorities, together with digitalisation and virtualisation of the bank as a whole coupled with wide-scale innovation and operational excellence and efficiency. Our new positioning and clear direction will act as a source of guiding principle for our employees and our clients and represent the basis for the choices we make in the future. Rediscovering local community banking with specific propositions for the future and more active involvement of clients, members and stakeholders will be part of this. For our employees we will create a share culture, one Rabobank in which we take more responsibility for the performance of the group as a whole. Making us an agile learning organisation will be key to achieving the adaptivity we need to take us forward. Continued performance improvements and implementing complex IT improvement processes will equip us 'under the bonnet'to provide the services our clients demand. Financial outlook Political calm has apparently returned in Europe, but the geopolitical tensions between North Korea, the US and China continue.This situation gives caution in 2018, but is not expected to impact the global economy much, even though a potential trade war between the US and China remains a concern. The positive economic developments of recent years are expected to continue in 2018. The global economy is forecast to see between 3% and 4% growth. RaboResearch expects the Dutch economy to return to full capacity in 2018, growing somewhat below 3% after a record year of growth in 2017, the highest in ten years at more than 3%. Rabobank will continue to focus on its clients, balance sheet optimisation and further performance improvement. Dutch household disposable incomes will continue to rise, further increasing consumption. House prices are expected to continue climbing in 2018, but the rate of growth may slow down. High consumer confidence, a shortage in supply, and high mortgage repayments due to low interest rates on savings will shape this development. Continuing low mortgage interest rates may increase slightly in 2018 and further slow down the rate of price rises in the housing market. As in 2017, Rabobank will have to remain prepared in 2018 for what is expected to remain a low interest rate environment. Improving our income is challenging in such conditions, when investing liabilities with zero or very low interest rates (such as current account balances) and equity is less profitable. Low interest rate environments are often accompanied by a flattening of the interest rate curve, making it harder for banks to make a profit on transforming short-term liabilities into longer term assets. Further execution of restructuring measures will reduce the workforce more, lowering operating expenses in 2018. Loan impairment charges are expected to remain below the long-term average. Higher capital requirements are lowering returns on equity in the banking sector. Long-term measures are being taken to manage operating costs and improve net profit, but efficiency and effectiveness must undergo further improvement to support the performance in 2018. Mission Vision Banking for the Netherlands Banking for Food Strategy Excellent customer focus H Meaningful cooperative rOMio.ii] mi i. Empowered employees Priorities 100% digital convenience in everything Top customer advice nearby Growth with innovation v Concrete socially responsible contribution Involved members and communities V Top performance Optimal balance sheet Exceptionally good execution v x Inspired employees One-Rabobank culture

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Annual Reports Rabobank | 2017 | | pagina 91