- - - - - - - - - - - - - - - - - - - - - - Contents Introduction Management report Appendices Corporate governance Consolidated Financial Statements Company Financial Statements Amounts in millions of euros Domestic retail banking 1/1/7?/? Leasing Real estate Other segments Consolidation effects Total For the year ended 31 December 2016 Net interest income 5,730 2,355 917 143 (310) 8,835 Net fee and commission income 1,343 491 82 16 (73) (33) 1,826 Other results 58 812 816 379 356 (277) 2,144 Income 7,131 3,658 1,815 538 (27) (310) 12,805 Staff costs 1,820 1,103 606 200 (38) 989 4,680 Other administrative expenses 3,165 919 235 135 353 (1,331) 3,476 Depreciation 117 94 31 4 50 142 438 Operating expenses 5,102 2,116 872 339 365 (200) 8,594 Impairment losses on goodwill and investments in associates 700 700 Loan impairment charges 32 255 94 (75) 4 310 Regulatory levies 282 152 22 4 23 483 Operating profit before tax 1,715 1,135 827 270 (1,119) (110) 2,718 Taxation 446 369 170 70 (333) (28) 694 Net profit 1,269 766 657 200 (786) (82) 2,024 Cost/income ratio excluding regulatory levies (in ^o)1 71.5 57.8 48.0 63.0 n/a n/a 67.1 Cost/income ratio including regulatory levies (in %)2 75.5 62.0 49.3 63.8 n/a n/a 70.9 Loan impairment charges (in basis points of average private sector loan portfolio)3 1 25 32 (141) n/a n/a 7 External assets 291,859 156,286 31,797 6,332 176,319 662,593 Goodwill 322 136 77 2 537 Private sector loan portfolio 285,175 108,596 27,632 2,663 485 424,551 Amounts in millions of euros Domestic retail banking WRR Leasing Real estate Other segments Consolidation effects Total Loan impairment allowances loans and advances to customers Balance on 1 January 2016 4,051 2,961 251 1,095 33 8,391 Loan impairment charges from loans and advances to customers 107 311 125 (73) 4 474 Write-off of defaulted loans during the year (966) (203) (132) (240) (7) (1,548) Interest and other adjustments 125 30 15 15 (15) 170 Balance on 31 December 2016 3,317 3,099 259 797 15 7,487 Specific allowance 2,204 2,741 107 794 5,846 Collective allowance 675 11 70 756 IBNR 438 347 82 3 15 885 Total 3,317 3,099 259 797 15 7,487 1 Operating expenses divided by Total income 2 Operating expenses plus regulatory levies divided by Total income 3 Loan impairment charges divided by 12-month average private sector loan portfolio Rabobank Annual Report 2017 - Consolidated financial statements 209

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Annual Reports Rabobank | 2017 | | pagina 210