- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Contents Introduction Management report Appendices Corporate governance Consolidated Financial Statements Company Financial Statements Amounts in millions of euros Domestic retail banking WRR Leasing Real estate Other segments Consolidation effects Total For the year ended 31 December 2017 Net interest income 5,581 2,367 1,008 57 (170) 8,843 Net fee and commission income 1,398 432 75 59 (10) (39) 1,915 Other results 74 861 207 479 (230) (148) 1,243 Income 7,053 3,660 1,290 595 (410) (187) 12,001 Staff costs 1,430 1,011 487 180 101 1,263 4,472 Other administrative expenses 2,783 1,312 227 154 200 (1,500) 3,176 Depreciation 98 56 28 7 54 163 406 Operating expenses 4,311 2,379 742 341 355 (74) 8,054 Impairment losses on goodwill and investments in associates Loan impairment charges (259) 95 106 (116) (16) (190) Regulatory levies 270 171 22 4 38 505 Operating profit before tax 2,731 1,015 420 366 (787) (113) 3,632 Taxation 703 416 (71) 73 (135) (28) 958 Net profit 2,028 599 491 293 (652) (85) 2,674 Cost/income ratio excluding regulatory levies (in ^o)1 61.1 65.0 57.5 57.3 n/a n/a 67.1 Cost/income ratio including regulatory levies (in %)2 65.0 69.7 59.2 58.0 n/a n/a 71.3 Loan impairment charges (in basis points of average private sector loan portfolio)3 (9) 9 36 (521) n/a n/a (5) External assets 285,894 131,888 32,466 5,598 147,145 602,991 Goodwill 322 119 75 3 519 Private sector loan portfolio 280,028 101,506 27,159 1,807 464 410,964 Amounts in millions of euros Domestic retail banking WRR Leasing Real estate Other segments Consolidation effects Total Loan impairment allowances loans and advances to customers Balance on 1 January 2017 3,317 3,099 259 797 15 7,487 Loan impairment charges from loans and advances to customers (172) 118 145 (114) (15) (38) Write-off of defaulted loans during the year (632) (1,047) (136) (204) (2,019) Interest and other adjustments 31 (60) (24) 69 16 Balance on 31 December 2017 2,544 2,110 244 548 5,446 Specific allowance 1,656 1,896 93 544 4,189 Collective allowance 559 19 67 645 IBNR 329 195 84 4 612 Total 2,544 2,110 244 548 5,446 1 Operating expenses divided by Total income 2 Operating expenses plus regulatory levies divided by Total income 3 Loan impairment charges divided by 12-month average private sector loan portfolio Rabobank Annual Report 2017 - Consolidated financial statements 208

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Annual Reports Rabobank | 2017 | | pagina 209