Contents Introduction Management report Appendices Corporate governance Consolidated Financial Statements Company Financial Statements Market share savings 40 31-12 31-12 31-12 31-12 2014 2015 2016 2017 Market share TIS 45 31-12 31-12 31-12 31-12 2014 2015 2016 2017 Loan impairment charges and write-offs mortgage loan portfolio Loan impairment charges relating to residential mortgage loans amounted to minus EUR 0.1 million (0 basis points) in 2017, which is lowerthan in 2016. Improved asset quality helped keep loan impairment charges low, as shown by the positive development of the non-performing loans ratio. Residential mortgage loans Amounts in millions of euros 31-12-2017 31-12-2016 Mortgage portfolio 193,110 195,909 Weighted-average LTV 69% 69%1 Non-performing loans (amount) 1,112 1,526 Non-performing loans (in of total mortgage loan portfolio) 0.58% 0.78% More-than-90-days arrears 0.34% 0.48% Share NHG portfolio 20.0% 20.6% Loan impairment allowances 169 227 Coverage ratio based on non-performing loans 15% 15% Loan impairment charges 0 9 Loan impairment charges (in basis points, including non-recurring effects) 0.0 0.5 Write-offs 77 119 Trade, industry and services Rabobank's market share of lending to theTrade, industry services (TIS) sector amounted to 39% (41%) in 2017 (measured by Rabobank's own surveys). Domestic retail banking loans to the TIS sector decreased to EUR 57.7 (2016: 58.6) billion in 2017. Food Agri Domestic retail banking loans to the Food Agri sector amounted to EUR 27.0 (2016: 28.2) billion at 31 December 2017. This sector accounts for 10% (2016:10%) of the total loan portfolio of the domestic retail banking business. Rabobank has had a stable market share in the Dutch Food Agri sector for decades. With a share of 85.7% (2016: 84.2%) in 2017, Rabobank is the most important financier in this sector. We have acquired this position as a result of our agricultural roots and years of accumulated sector knowledge. Deposits from customers increased by EUR 5.5 billion The private savings market in the Netherlands grew 1% to EUR 339.4 (2016: 337.1) billion in 2017. Rabobank's market share was 33.6% (33.5%)2. Deposits from customers rose 2% to EUR 228.8 (2016: 223.3) billion. Private savings for domestic retail banking increased EUR 0.8 billion to EUR 117.0 (2016:116.2) billion, notwithstanding the fact that low saving rates on private saving triggered extra repayments on mortgage loans. Other deposits from customers rose due to an increase in current accounts. 1 As a result of a change in the method for determining the current indexed LTV, the current LTV is not comparable to the LTV at year-end 2016. 2 Source: Statistics Netherlands (Centraal Bureau voor de Statistiek) Increase in total insurance income Rabobank offers retail and business customers a complete range of advisory services and product solutions, including insurance. For insurance products, Achmea (via its Interpolis brand) is Rabobank's most important strategic partner and supplier. Interpolis is Rabobank's preferred supplier for the retail market and offers a wide range of non- life, healthcare and life insurance policies for both private clients and businesses. In 2017, total insurance income increased by 8.1 million or 3% to EUR 267.4 (2016: 259.3) million. Rabobank Annual Report 2017 - Appendices 129

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Annual Reports Rabobank | 2017 | | pagina 130