Buildings Contents Foreword Management report Corporate governance An ongoing focus of Rabobank's policies is to improve the sustainability of its buildings and systems. To advance our goal of improving our sustainable business practices, we have signed an accord with the Dutch government to endorse the energy efficiency targets set out in the National Energy Agreement Meerjarenafspraak Energie-efficiency. Our energy efficiency measures again resulted in lower energy consumption in 2016. Modifications to our systems based on changes in the way we use office space and changes in our energy needs are two of the contributing factors. In light of the new strategy, the construction of any new buildings has been delayed until further notice, but both new developments and renovations to existing properties will invariably comply with the standards for sustainable construction, including the application of innovative sustainable solutions. In replacing a number of devices in 2016, we also managed to significantly reduce energy consumption relating to thermal energy storage at the largest Rabobank branch office in Utrecht, also known as De Verrekijker. In addition, the conventional outdoor lighting at this site has been replaced with LED lighting. Employee awareness In the process of improving its sustainable business practices, Rabobank - in addition to responsible building and systems management - also focuses on its employees. For example, as part of these efforts we have launched a number of colourful campaigns designed to raise employee awareness of energy efficiency, including the promotion of waste segregation and reuse of cardboard cups. Rabobank's Purchasing department has integrated sustainability into the Global Standard for Sustainable Procurement. Sustainability goals and targets are incorporated into and safeguarded in the tools used in the purchasing process, and suppliers must comply with the sustainability requirements set. Purchasing As part of our sustainable purchasing policy, we have launched the use of a carbon-neutral coffee, which has saved an impressive amount of carbon, contributing to the reduction of our total carbon footprint by 9,835 tonnes. We have also installed new energy efficient coffee machines that consume Consolidated Financial Statements Company Financial Statements Pillar 3 significantly less energy than the old machines. In addition, we have seen a substantial reduction in paper consumption at local Rabobanks, due to ongoing virtualisation and the option for customers to process their data online themselves. We have noted a reduction in the amount of paper used and the number of postal routes. In catering and logistics, we entered into several new contracts with sustainable businesses and various social organisations in 2016. Rabobank's Purchasing department has selected FIRA as its verification agency for sustainability. The FIRA platform is charged with checking and verifying the accuracy of suppliers' business data. Improved access to reliable information and the ability to evaluate suppliers helps Rabobank and its suppliers improve the sustainability of the supply chain. Power Rabobank also increased the use of renewable energy in its power consumption in 2016 by purchasing certificates for European wind energy and European solar energy. Renewable energy also accounted for 15% of Rabobank's gas consumption in 2016. Customers have a meaningful value Rabobank involves its customers in the process of achieving and implementing its goal of using green gas. The purchasing cooperative between Rabobank and De SuikerUnie helps promote sustainability in the agricultural industry. Rabobank encourages De SuikerUnie, a cooperative, and its 9,000 farmer members to further develop these innovative sustainable practices. Everyday enjoyment from a special innovation Sustainability remains a strategic priority at Rabobank. In order to increase the reusability of products and raw materials and reduce waste, the bank has made an innovative decision: sustainability is literally within reach thanks to the introduction of cups made from waste and sugarcane. The segregation of waste also makes it possible to reuse these cups in the manufacturing of tissues. As part of its commitment to the Green Deal for Circular Purchasing, Rabobank includes a list of requirements during the purchasing selection process. 97 Our output and impact: promoting a circular economy

Rabobank Bronnenarchief

Annual Reports Rabobank | 2016 | | pagina 396