- Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 The general public Rabobank measures how the Dutch public perceives its sustainable performance using, among others, the Social Image Monitor - an initiative of the Hope Glory agency which performs the research in cooperation with Motivaction. Participants in the 2016 study were presented with the following Rabobank goals and asked to state the degree to which they found these suitable or recognisable for Rabobank: Main goal: Contribution to sustainable development in the Netherlands, Four subgoals related to 'sustainable agriculture and food supply'and 'vital communities': 1 stimulating the sustainability of agriculture and food supply in the world, 2 helping food agri companies that are customers of Rabobank be economically successful, 3 supporting local and social initiatives with manpower, knowledge and money, and 4 supporting farmers and small businesses in developing countries. KPI: By 2020,80% of the Dutch public should associate Rabobank with sustainability in a positive way, along with at least one of the following topics: sustainable agriculture and a sustainable food supply, and vital communities. Results In of the Dutch public 2020 (n=478) 2016 2015 2014 target Positive association with sustainability 44 42 80 who found the statement 'Rabobank contributes to Appropriate 75 72 sustainable development in the Netherlands' to be '(very) appropriate'/'(very) recognisable' Recognisable 44 42 who found that at least one of the four stated aims Appropriate 88 85 80 for sustainable agriculture and food supply and/or vital communities to be '(very) appropriate'/'(very) recognisable' Recognisable 70 67 61 Rating categories of the two different questions: Not appropriate, poorly appropriate, neutral, reasonably appropriate, very appropriate - don't know/no opinion Very unrecognisable, unrecognisable, neutral, recognisable, very recognisable - don't know/no opinion This was the second time we measured the main goal of contributing to sustainable development in the Netherlands and, excluding those who answered 'do not know', 44% indicated they found this recognisable for Rabobank. This is an increase of 2% compared to the previous year. The end goal for 2020 is 80%. Notwithstanding our ongoing efforts to strengthen Rabobank's reputation with sustainability practices and impact, we need to acknowledge that the bar of 80% in 2020 is ambitious and requires additional efforts. In total four aims were defined for the social themes sustainable agriculture, food supply and vital communities. The percentage of respondents that found at least one of the four aims suitable and/or recognisable (excluding those who answered 'do not know') increased in 2016 when compared to the previous year by 3% each. An impressive 88% thought at least 1 of 4 goals was suitable. This strengthens our idea that the social themes in SST are the right ones for Rabobank. Social debate As a cooperative bank, Rabobank aims to help its clients achieve their ambitions in and for a sustainable society. We have continuous dialogues with our stakeholders to keep in touch with what the public needs and to collect their input. We use this input to improve our sustainability policies and develop internal tools such as the expert opinion procedure1 to manage our sustainability risks better. With regard to social welfare organisations, a list of debated topics and the outcome of discussions is included in Appendix 4, covering various sustainability matters, including land rights, livestock farming and the palm oil supply chain. Public debate on food-related issues Rabobank's Banking for Food vision shows we want to play a prominent role in the public debate on the broad issue of food. Our networks allow us to connect producers with consumers. Our knowledge allows us to actively participate in roundtables on sustainability within select agribusiness value chains worldwide. And our ability to offer access to financing allows us to help our customers integrate solutions into their operations. In cooperating with innovative customers and social partners on ambitious sustainability projects, our hope is they will work to inspire others to increase sustainability in their own value chains. We aspire to combine added value for the client with an acceleration of sustainability measures in global agribusiness and food. Acting on our belief that sustainability knowledge is a valuable form of support for the F&A sector, in 2016, we participated in 9 roundtables and operated within 10 value chains. The knowledge gained from these activities was shared with customers in the form of events, reports and client meetings. 1 See chapter Working with clients on sustainability Risks and opportunities - expert opinion 74 Rabobank Annual Report 2016

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Annual Reports Rabobank | 2016 | | pagina 371