Financial results of real estate Notes to financial results Outlook Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 Results Amounts in millions of euros 2016 2015 Change Net interest income 293 348 -16% Net fee and commission income 16 29 -45% Other income 379 302 25% Total income 688 679 1% Staff costs 215 196 10% Other administrative expenses 142 124 15% Depreciation 4 7 -43% Total operating expenses 361 327 10% Gross result 327 352 -7% Impairment losses on goodwill and investments in associates 0 1 -100% Loan impairment charges (75) 90 -183% Contribution to resolution fund and DGS 6 7 -14% Bank tax and levy 7 8 -13% Operating profit before tax 389 246 58% Income tax 101 65 55% Net profit 288 181 59% Loan impairment charges (in basis points) (54) 56 -196% Ratios Cost/income ratio exclusive regulatory levies 52.5% 48.2% Cost/income ratio inclusive regulatory levies 54.4% 50.4% Balance sheet (in EUR billion) 31-12-2016 31-12-2015 Loan portfolio 11.3 15.3 -26% Assets under management 5.9 6.3 -6% Number of houses sold 9,905 8,386 18% Number of internal employees (in FTEs) 1,193 1,358 -12% Number of external employees (in FTEs) 300 229 31% Total number of employees (in FTEs) 1,493 1,587 -6% Total income increased by 1% In 2016, total income of the real estate segment increased to EUR 688 (679) million. Net interest income fell to EUR 293 (348) million. The decrease of the loan portfolio at FGH Bank resulted in lower net interest income, which was partly offset by higher income from penalty interest received in connection with the early repayment of loans. The reduction in the loan portfolio and the decrease in assets under management influenced net fee and commission income, which dropped to EUR 16 (29) million. Other income was positively influenced by the rise in the number of residential units sold, and the sale of 'De Rotterdam' in June. As a result, other income increased to EUR 379 (302) million. Operating expenses increased by 10% Total operating expenses in the real estate segment rose to EUR 361 (327) million in 2016. At BPD, the increased commercial activity led to a small increase of the number of employees, more than neutralised by the decrease of personnel at RVG Holding. The number of employees also increased at Rabo Real Estate Finance: the integration of FGH Bank into Rabobank resulted in additional activities, for which external employees were taken on, increasing staff costs to EUR 215 (196) million. Once the integration is finished, the number of employees is expected to fall. Particularly the restructuring provision taken for redundant employees at FGH Bank contributed to the increase in other administrative expenses by 15% to EUR 142 (124) million. Depreciation showed a decrease to EUR 4 (7) million. Loan impairment charges negative The economic recovery in the Netherlands positively impacted the loan impairment charges in the real estate segment. These loan impairment charges were EUR 75 million negative, so on a total segment level provisions taken for loan losses in the past were released. In 2015 EUR 90 million was added to these provisions. Among others the economic recovery led to an increased demand for logistic real estate and retail premises, while the property investment market saw significant activity from both domestic and foreign investors. Mainly due to initiatives to convert vacant buildings, the number of vacant offices and retail premises is decreasing. However, rental prices are still under pressure in areas outside core locations in large cities. Loan impairment charges amounted to minus 54 (plus 56) basis points of average lending. The long-term average is 94 basis points. For BPD we expect continued positive results in the core countries; the Netherlands, Germany and France. Bouwfonds IM will continue to focus on new initiatives and is expecting moderate growth in managed assets. Provided there are no unforeseen circumstances, the Rabo Real Estate Group will continue its positive development. The overarching theme for 2017 at FGH Bank is the integration into Rabobank, and honouring the commitments with clients who do not transfer to Rabobank. Although the overall real estate exposure will decrease, the real estate financing business will continue to represent a substantial portion of Rabobank's activities in the Dutch market. Rabobank has far-reaching financing ambitions and sees opportunities in all segments of the commercial real estate market. The related drive in this field is to contribute to welfare and prosperity in the Netherlands. As a cooperative company and, Rabobank has a clear focus on sustainability, conversion, innovation and local communities. We link financial returns to social returns to fulfil our mission both in large cities and in towns and villages. 49 Our output and impact: improving performance

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Annual Reports Rabobank | 2016 | | pagina 344