Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 Domestic retail banking In the Netherlands, Rabobank is a leading player in providing loans in the residential mortgage market, as well as in the savings, payments, investment and insurance markets. It is also an important financial services provider for the SME segment, the F&A industry, and the corporate segment. At the end of 2016, the local Rabobanks had 475 (506) branches and 2,141 (2,206) ATMs. They offer a comprehensive range of financial services to approximately 6.5 (6.5) million private customers and approximately 800,000 (800,000) business clients in the Netherlands. The domestic retail banking business employs 17,455 (24,341) employees (in FTEs in total - including mortgage lender Obvion as a Rabobank subsidiary), or 16,100 internal and 1,355 external employees. The subsidiary Obvion employs 559 (480) FTEs, or 402 internal and 157 external employees and has a loan portfolio of EUR 28.0 (29.5) billion. Loan portfolio by sector in billions of euros 31-12 31-12 2014 31-12 2015 31-12 2016 Food and agri TIS Private individuals Loan portfolio shrank by 3% In March 2016, Rabobank sold a share of its mortgage loan portfolio worth EUR 1 billion to insurance company VIVAT Verzekeringen (read more about this sale here). In July 2016, Rabobank sold another share worth EUR 500 million to Delta Lloyd (read more about this sale here). Also in July 2016, Obvion sold a share of its mortgage loan portfiolio worth EUR 340 million to BinckBank and securitised EUR 1 billion of its mortgage portfolio, all of which contributed to the decrease in the mortgage loan portfolio. In 2016, customers' extra mortgage repayments - all payments on top of the mandatory repayments, including repayment of the full mortgage - totalled approximately EUR 15.0 (12.9) billion at local Rabobanks. On 31 December 2016, the total volume of Rabobank's residential mortgage loan portfolio was EUR 195.9 (201.5) billion. The loan portfolio of Obvion of EUR 28.0 (29.5) billion is part of the residential mortgage loan portfolio. The volume of the domestic retail banking loan portfolio at year-end 2015 was restated and increased by EUR 2.6 billion as a result of a change in accounting principles related to the netting of cash pools. The total domestic retail banking loan portfolio fell by EUR 8.7 billion to EUR 275.8 (284.5) billion. When excluded for the change in accounting principles, the loan portfolio fell by EUR 6.1 billion. Lending to private individuals (consisting almost entirely of residential mortgage loans) fell by EUR 5.8 billion to EUR 196.9 (202.7) billion. Loans to the TIS sectors remained EUR 51.1 (51.1) billion, and loans to the food agri sector went down 1% toEUR 27.8 (28.2) billion. Share of mortgage market in 31-12 31-12 2014 31-12 2015 31-12 2016 Residential mortgage loans The housing market The recovery of the Dutch housing market continued in 2016, as both the House Price Index and the number of residential property transactions rose compared to 2015. The positive development is mainly the result of high consumer confidence, historically low interest rates and economic recovery. Mortgage interest rates are expected to remain low for the time being. During the past year, most home buyers chose fixed-rate mortgages with longer terms. Although negative equity and tightening lending criteria have tempered market growth, more and more underwater mortgages are moving into positive equity. Read more information on the RaboResearch website. 34 Rabobank Annual Report 2016

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Annual Reports Rabobank | 2016 | | pagina 266