Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 Disclosure Location of Disclosure 2016 Identified Omission(s) Reason(s) for Omission(s) Ethics and integrity G4-56 Description of the organisation's values, principles, standards and norms of behaviour such as codes of conduct and codes of ethics Annual report: Restoring trust: Ethics https://www.rabobank.com/en/images/code-of-conduct-rabobank-en.pdf G4-57 Internal and external mechanisms for seeking advice Annual report: Restoring trust: Ethics on ethical and lawful behaviour, and matters related Annual report: Dealing with complaints: Dealing with complaints to organisational integrity Annual report: Dealing with complaints: Customer feedback https://www.rabobank.com/en/about-rabobank/in-society/ethics/index. html https://www.rabobank.nl/particulieren/klacht/ https://www.rabobank.com/nl/images/klokkenluiderregeling-19-05- 2016-nl.pdf Annual report: Restoring trust: Ethics Annual report: Dealing with complaints: Dealing with complaints Annual report: Dealing with complaints: Customer feedback https://www.rabobank.com/en/about-rabobank/in-society/ethics/index. html https://www.rabobank.nl/particulieren/klacht/ https://www.rabobank.com/nl/images/klokkenluiderregeling-19-05- 2016-nl.pdf G4-58 Internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to organisational integrity SPECIFIC STANDARD DISCLOSURES Disclosure Location of Disclosure 2016 Identified Omission(s) Reason(s) for Omission(s) Economic performance G4-DMA Generic Disclosures on Management Approach Annual report: Welcome to Rabobank's Annual Report Annual report: About Rabobank Banking for the Netherlands Banking for Food Sustainably Successful Together Annual report: Improving performance Appendix 1: About this report Appendix 2: Sustainably Succesful Together G4-EC1 Direct economic value generated and distributed Annual report: Financial statements Annual report: Improving performance Annual report: Supporting the vitality of communities - Investing in vital communities in the Netherlands Appendix 2: Sustainably Succesful Together G4-EC2 Financial implications and other risks and opportunities for the organisation's activities due to climate change https://www.rabobank.com/en/images/2015-09-18-rabobank-climate-statement. pdf https://www.rabobank.com/en/images/infographic-klimaat-eng2.pdf More detailed information on financial implications and cost estimates of risks and opporutunities will become available. In 2017 Rabobank has initiated further research and we expect to disclose more information in 2018. G4-EC3 Coverage of the organisation's defined benefit plan obligations https://www.rabobankpensioenfonds.nl/downloads/default.aspx https://www.rabobankpensioenfonds.nl/Het-pensioenfonds/Default.aspx https://www.rabobankpensioenfonds.nl/Images/20130228 Aanpassingen Pensioenreglement Rabobank 2006 nw.pdf G4-EC4 Financial assistance received from government No financial support received Indirect economic impacts G4-DMA Generic Disclosures on Management Approach Annual report: Welcome to Rabobank's Annual Report Annual report: About Rabobank: Mission and Vision (Banking for the Netherlands, Banking for Food) Annual report: Stimulating sustainable agriculture Annual report: Supporting the vitality of communities: Rabobank Foundation (Banking for the Netherlands and Banking for Food) Appendix 1: About this report: Materiality Appendix 2: Sustainably Succesful Together: Introduction https://www.rabobank.com/nl/about-rabobank/in-society/rabobank-foundation/ index.html (social impact report) https://www.rabobank.com/nl/about-rabobank/food-agribusiness/rabo- development/index.html 143 Appendices: appendix 5 Global Reporting Initiative

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Annual Reports Rabobank | 2016 | | pagina 197