Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 Dialogue with clients Rabobank engages with clients on material sustainability controversies and alleged issues regarding the environment, human rights, labour rights and governance. In 2016, the sustainability department had 63 such engagements under management. The table below provides a short description of the topic of discussion and the industry and region in which the issues arose. Colleagues of local Rabobank offices closer to the respective clients play an important role in conducting these dialogues. The sustainability department decides which engagements should be held, tracked and monitored, and they will contact the colleagues responsible for the client relationship to discuss a course of action. Progress and interim results of the engagements are agreed, monitored and aggregated by the sustainability department. Some engagements can take several years before they are concluded and 40 of the dialogues listed below have been carried over from last year. During 2016 we added 22 new engagements. We closed a total of 20 engagements, as indicated in the table. Details on the nature of the allegations' 'issue type', the current status of the issue and the status of the engagement complete this overview. Furthermore, the Issue Table 2016 shows the classes of issues we use and provides the number of engagements in which the respective issue plays a role. One engagement can encompass more than one issue. The Table Status Category provides a description of the categories we use. Dialogues with clients in 2016 Industry Region Issue type Short issue description Issue status Status category Animal protein Asia E - E1 Different sustainability and welfare standards exist within the group Closed Client has improved policy/ behaviour Animal protein Asia G - G1 Licences missing Open Authorities involved Animal protein Asia G - P1 Acquisition of new company, implementation existing policies required Closed Engagement stopped Animal protein Asia S - L1 Client allegedly linked to slave labour in supply labour Open Client is taking action Animal protein Europe S - H2 Allegations of impacts and insufficient consultation/ client can improve transparency Closed Client has improved policy/ behaviour Animal protein Europe G - P1 Client active in a restricted activity, agreed to change to alternative Open Client willing to improve policy/ behaviour Animal protein North America S - L5 Allegations of poor working conditions Closed Insufficient evidence Animal protein North America S - L5 Allegations of poor working conditions Closed Insufficient evidence Animal protein North America S - L5 Allegations of poor working conditions Closed Insufficient evidence Animal protein South America E - E2 Illegal clearing/reforestation underway and fine paid Open Client is taking action Animal protein South America S - H2 Potential claim of indigenous people to land/agreed not on land in question Closed Engagement stopped Beverages Asia S - H1 S - L5 Welfare, health and working conditions on plantation insufficient Open Client is taking action Beverages South America S - L4 Fatalities during maintenance work Open Authorities involved Cocoa Africa S - L2 Child labour vs poverty reduction dilemma Open Client acknowledges issue Cotton Europe S - L1 S-L2 Child labour vs poverty reduction dilemma Open Client is taking action Energy/metals Europe S - L4 Fatalities during operations Closed Client has improved policy/ behaviour Energy/metals South America S - H1 Allegations of abusing public security forces to remove protestors Open Client has resolved issue Energy/metals South America S - L1 E-E3 Client allegedly linked to HR violations and depletion of natural resources in supply chain. Closed Client has improved policy/ behaviour Energy/metals South America E - E2E-E4 S - H2 Various allegations of damage to environment and insufficient consultation Closed Client relationship terminated Farm inputs North America E-E2S - H2 Alleged negative impacts to people and environment Open Authorities involved Farming South America S - L5 Quality employee facilities Closed Client has resolved issue Farming South America S - L5 Quality employee facilities Closed Client relationship terminated Farming South America E - E2 Damage to HCV Open Client relationship terminated Farming South America S - L5 Allegations of labour contract irregularities Closed Client has resolved issue Farming South America E - E2 Damage to HCV Open Engagement stopped Farming South America E-E2S - L5 Quality employee facilities and environmental issues Open Client is taking action Farming South America E - E2 Damage to HCV Open Client is taking action Farming South America E-E2S - L5 Quality employee facilities and environmental issues Closed Client has resolved issue Farming South America E-E2S - L5 Quality employee facilities and environmental issues Closed Client has resolved issue Farming South America E-E2S - L5 Quality employee facilities and environmental issues Closed Engagement stopped Farming South America E-E2S - L5 Quality employee facilities and environmental issues Open Client is taking action Food Europe G - G1 Tax avoidance Open Client is taking action 136 Rabobank Annual Report 2016

Rabobank Bronnenarchief

Annual Reports Rabobank | 2016 | | pagina 183