Appendix 4 Dialogue with social welfare
organisations and dialogue with clients
Appendices
Contents
Foreword
Management report
Corporate governance
Consolidated Financial Statements
Company Financial Statements
Pillar 3
This appendix includes lists of examples of dialogues that the
central Sustainability department of Rabobank is engaged
in with clients and social welfare organisations and clients.
For each organisation, the topics covered and the outcomes
are given. 'Dialogues with clients' lists the client's industry and
region, the type of issue and a short description thereof, as well
as the status category and status. The list only covers those
client discussions that were held in response to controversies
that prompted Rabobank to have a discussion with the client.
A table at the end of Appendix 4 shows how types of issues are
linked to types of controversies. There is also a table showing
the various statuses assigned to the discussions with clients.
Dialogue with social welfare organisations
This table provides a list of examples of dialogues that
the sustainability department of Rabobank is engaged in
with environmental organisations, and/or social welfare
organisations. For each organisation, the topics covered and the
outcomes are given.
Dialogues with organisations in 2016
Organisation
Topic
Action
Fair Finance Guide International/
Eerlijke Bankwijzer
Annual update on responsible business
policies and their implementation
Provided information and data to questionnaires, engaged and dialogue on
(draft) reports
Fair Finance Guide International/
Eerlijke Bankwijzer
Living wage
Provided information and data to questionnaires, engaged and dialogue on
(draft) reports
Oxfam Novib
Responsible forestry and PEFC certification
Shared and discussed views in context of Rabobank Sustainability Framework
Fair, Green and Global
Corporate conduct
Provided views and feedback on developments in corporate transparency,
accountability and dialogue
Prof Korthals Altes (WUR)
Land governance in Romania
Explained our land governance policy and ways of operating in Romania
Rabobank
Indigenous land governance issues in Chile
Rabobank interacted with the Mapuche community to keep it well-placed in
resolution of their land tenure issues
VBDO/Dutch Heart Foundation
Tobacco
Clarified position, policy and exposure to tobacco products industry
Both Ends
Responsible Soy
Clarified position and efforts of Rabobank to make international soy value
chains more sustainable
Both Ends
Export finance
Discussed views on sustainability in export finance
Banktrack
Forrestry - Paper - pulp value chains
Provided views, policies and exposure for benchmark report, and discussed
with international group of NGO forest campaigners
Fair Finance Guide International/
Eerlijke Bankwijzer
Palm oil, soy, beef, rubber value chains
Provided information on views and implementation of F&A value chain policies
Global Witness
Palm oil business in Liberia
Heard grievances and screened signals for potential client engagement
Rainforest Action Alliance
Forest risk and policy benchmark
Provided information on views and implementation of F&A value chain policies
Rainforest Action Alliance
Labour issues palm oil company Indonesia
Applied engagement procedure and monitoring RSPO complaint
Banktrack
Human rights
Provided information on views and implementation of human rights policy.
Rabobank's policies were ranked first out of 28 international banks
Milieudefensie/Oxfam
Export finance coal company
Clarified sustainability policies. Adapted policies regarding companies active in
coal mining trade
Natuur Milieu
Energy efficiency of Rabobank offices
Provided data and information on energy efficiency of Rabobank offices
NLVOW
OECD MNE Guidelines and onshore wind
parks
Dialogue about role and impacts of onshore windpark finance
VBDO
Tax transparency
Provided information for annual tax TB. Rabobank's tax policy was
benchmarked a shared 6th rank
Oxfam
Tax transparency
Provided information and answers to study of Oxfam
135 Appendices: appendix 4 Dialogue with social welfare organizations and dialogue with clients
