-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Contents Foreword Management report Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3
Amounts in millions of euros
Domestic
retail banking
Wholesale
banking and
international
rural and
retail banking
Leasing
Real estate
Other
segments
Consolidation
effects
Total
For the year ended 31 December 2015
Net interest income
5,661
2,270
1,094
348
(234)
9,139
Net fee and commission income
1,321
513
57
29
(16)
(12)
1,892
Other income
18
653
568
302
662
(220)
1,983
Income
7,000
3,436
1,719
679
412
(232)
13,014
Staff costs
2,134
1,123
601
196
(38)
770
4,786
Other administrative expenses
2,470
1,101
277
124
102
(1,158)
2,916
Depreciation
116
107
38
7
47
128
443
Operating expenses
4,720
2,331
916
327
111
(260)
8,145
Impairment losses on goodwill and investments in
associates
612
10
1
623
Loan impairment charges
343
526
85
90
(11)
1,033
Regulatory levies
171
139
19
15
344
Operating profit before tax
1,766
(172)
689
246
312
28
2,869
Taxation
445
161
191
65
(213)
6
655
Net profit
1,321
(333)
498
181
525
22
2,214
Cost/income ratio excluding regulatory levies (in %)1
67.4
67.8
53.3
48.2
n/a
n/a
62.6
Cost/income ratio including regulatory levies (in %)2
69.9
71.9
54.4
50.4
n/a
n/a
65.2
Loan impairment charges (in basis points of average
private sector loan portfolio)3
12
53
25
56
n/a
n/a
24
Business segment assets
327,909
494,210
40,091
21,939
116,694
(325,688)
675,155
Investments in associates
16
487
32
197
2,940
3,672
Total assets
327,925
494,697
40,123
22,136
119,634
(325,688)
678,827
Business segment liabilities
298,883
482,273
35,411
19,865
111,244
(310,046)
637,630
Total liabilities
298,883
482,273
35,411
19,865
111,244
(310,046)
637,630
Investments in property and equipment
90
56
2,124
2
237
2,509
Impairment of tangible and intangible assets
631
10
1
11
653
Goodwill
322
131
448
2
2
905
Private sector loan portfolio
284,496
104,014
29,655
15,287
475
433,927
in millions of euros
Domestic
retail banking
Wholesale
banking and
international
rural and
retail banking
Leasing
Real estate
Other
segments
Consolidation
effects
Total
Loan impairment allowances loans and advances to
customers
Balance on 1 January 2015
4,836
2,816
378
1,270
48
9,348
Loan impairment charges from loans and advances to
customers
377
509
120
91
(10)
1,087
Write-down of defaulted loans during the year
(1,440)
(478)
(167)
(218)
(4)
(2,307)
Interest and other adjustments
190
52
(9)
32
(2)
263
Balance on 31 December 2015
3,963
2,899
322
1,175
32
8,391
Specific allowance
2,615
2,631
151
1,092
32
6,521
Collective allowance
884
30
83
997
IBNR
464
238
88
83
873
Total
3,963
2,899
322
1,175
32
8,391
1 Operating expenses divided by Income
2 Operating expenses plus regulatory levies divided by Income
3 Loan impairment charges divided by 12-month average private
sector loan portfolio
209 Notes to the consolidated financial statements