Financial results of Rabobank Contents Foreword Management report Corporate governance Provision for the SME interest rate derivatives recovery framework In March 2016 the Dutch Minister of Finance Dijsselbloem appointed a committee of independent experts to write a recovery framework defining new rules for the way banks should conduct the reassessment of interest rate derivatives files for SME clients. Independent external evaluators will ensure the proper application of the recovery framework. Rabobank supports the Minister's actions. On 7 July 2016 Rabobank announced its decision to join the Dutch Derivatives Committee recovery framework. The decision was informed by our wish to take responsibility and participate in finding an accurate solution to the derivatives recovery, and by our awareness of the extent of public support for the framework. Rabobank's decision to take part in the recovery framework, announced on 7 July 2016, led us to make an additional provision of EUR 514 million in our 2016 figures. On 31 December 2016, the total provision for the SME interest rate derivatives recovery framework amounted to EUR 665 million. The main uncertainties in the calculations of the provision stem from assumptions regarding the scoping of clients. Furthermore, the calculations regarding technical recovery are based on a portfolio approach instead of individual contract calculations. More information on the interest rate derivatives recovery framework can be found in the chapter Restoring trust. Consolidated Financial Statements Company Financial Statements Pillar 3 Results in millions of euros 2016 2015 Change Net interest income 8,743 9,139 -4% Net fee and commission income 1,918 1,892 1% Other income 2,144 1,983 8% Total income 12,805 13,014 -2% Staff costs 4,521 4,786 -6% Other administrative expenses 3,635 2,916 25% Depreciation 438 443 -1% Total operating expenses 8,594 8,145 6% Gross result 4,211 4,869 -14% Impairment losses on goodwill and investments in associates 700 623 12% Loan impairment charges 310 1,033 -70% Contribution to resolution fund and DGS 313 172 82% Bank tax and levy 170 172 -1% Operating profit before tax 2,718 2,869 -5% Income tax 694 655 6% Net profit 2,024 2,214 -9% Loan impairment charges (in basis points) 7 24 -71% Ratios Cost/income ratio exclusive regulatory levies 67.1% 62.6% Cost/income ratio inclusive regulatory levies 70.9% 65.2% Return on tier 1 capital 5.8% 6.5% ROIC 5.2% 6.0% Balance sheet (in EUR billion) 31-12-2016 31-12-2015 Total assets 662.6 678.8 -2% Private sector loan portfolio 424.6 433.9 -2% Due to customers 347.7 345.9 1% Number of internal employees (in FTEs) 40,029 45,658 -12% Number of external employees (in FTEs) 5,538 6,355 -13% Total number of employees (in FTEs) 45,567 52,013 -12% 29 Our output and impact: improving performance

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Annual Reports Rabobank | 2016 | | pagina 156