Corporate clients
Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3
We integrate our knowledge about sustainability in the
food and agriculture sectors into our information systems in
the Netherlands, so that account managers can access this
information and discuss it with their customers.This is valuable
input for the client photo process with these customers, as
described in the section Business customers.
Collaboration with World Wildlife Fund
The World Wildlife Fund (WWF) and Rabobank have been
collaborating since 2011 with the purpose of setting up projects
with customers in order to create an earnings model for
sustainable food production. Rabobank finances these projects
with funds from the partnership budget and is also involved in
the projects as a knowledge partner. We provide a contribution,
from our financial and content expertise, towards achieving the
objectives established for each project.
O View our WWF partnership projects here.
Our ambition for 2020
Sustainability is essential for the long-term success of
businesses.That is why we encourage and support all
our business customers in the gradual development of
sustainability within their business. Sustainability is part of our
sector visions and we regularly share our knowledge with our
business customers. We review our larger clients' performance
periodically, explore further opportunities for improvement
and work together with the client in order to improve their
performance systematically. We also connect our customers
with each other to exchange knowledge about sustainability
and to create shared commercial opportunities. We also
provide customised financial solutions in order to make optimal
use of these opportunities. Moreover, we support leaders
in sustainability by giving them priority in financing and by
doubling the number of services we offer them. In this way, we
combine business success for our customers with sustainable
innovation for society.The following KPIs contribute towards
fulfilling these ambitions.
Progress in 2015
Many business customers are working on making their
businesses more sustainable. In 2015, we supported our
business customers with financing and through the launch
of new services, such as the Rabo Impact Loan. We increased
insight into our clients' sustainability performance through
the 'client photo'. And we trained our employees to initiate
discussions about sustainability. Our subsidiary enterprises
also incorporate sustainability into their customer service; we
include their contributions in this section.
Results in 2015
KPI5 Rabobank gives priority to sustainability leaders in financing
and will double the volume of the services provided to them.
Results
Financing in millions of euros
2015
2014
Sustainable financing
18,004
17,271
Access to finance
1,403
1,659
Community services
2,623
2,973
Total sustainable financing
22,031
21,903
Results
Sustainable funding in millions of euros
2015
2014
Rabo Green Bonds
23
24
Rabo Green Savings
1,957
2,093
Rabo Green Deposits
31
31
Rabo Socially Responsible Deposits
111
216
Rabo Agri Bonds
541
541
Total
2,663
2,905
Results
Volume of other services in millions of euros
2015
2014
Financial transactions supervised by Rabobank
(Including Green Bonds, IPOs and M&A
transactions)
6,313
2,383
KPI 6 The percentage of corporate clients indicating they were
satisfied with how sustainability was discussed in client
meetings increases annually.
Customers who consider Rabobank a good partner in conversations
about sustainable/socially responsible enterprise
As per corporate customer group
2015
2014
Companies with less than EUR 1 million in turnover (n=2,151
10
n/a
Companies with EUR 1 -10 million in turnover (n=1,057)
10
n/a
Companies with more than EUR 10 million in turnover (n=107)
23
n/a
In the reporting year, we improved our business customers'
access to our sustainability expertise. We invested into
knowledge of all of the sectors in the Netherlands, ustilising this
knowledge is utilised in consulting and lending. We distributed
business news facts about sustainability over social media on
a weekly basis.
KPI 7 By 2020, all our corporate clients will have maximum
access to the sustainability expertise they require, and the
sustainability performance of all our larger corporate clients
will be recorded in a client photo.
62 Rabobank Annual Report 2015
