Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3 Culture change In 2015, Rabobank put a great deal of effort in organisational culture change. Customers' interests form an important aspect of the bank-wide Culture Collective culture programme. We aim to create a transparent culture where customer focus, purpose and trust are key principles.This culture is one in which employees are given space to step up and take responsibility and become empowered. Our employees in the Netherlands took the Banker's Oath before summer 2015. During the Values Week, colleagues engaged in dialogue about their standards, values and conduct. There will be a follow-up of this initiative in 2016. Sustainability Sustainability has always been one of our priorities, and this was no different in 2015. The Circular Economy Challenge is a programme in which three companies from the food industry and five companies from the automotive industry have taken up the challenge to develop a business case in the field of circular entrepreneurship, within a year. The phenomenon of circular economy is gaining an ever firmer foothold in the Dutch economy and Rabobank wants to play a pioneering role. Rabo Brazil received two emblematic awards as the most sustainable bank. Rock-solid bank The financial targets which Rabobank sets for itself in order to be and remain a rock-solid bank concern the bank's profitability, solvency and liquidity. Reflecting the higher net profit, the return on the tier 1 capital increased by 1.3 percentage points to 6.5%. Solvency is measured on the basis of the common equity tier 1 ratio and the capital ratio. The common equity tier 1 ratio amounted to 13.5% and we further strengthened our capital ratio to 23.2%.The loan-to-deposit ratio improved to 1.25. As a result of new regulations such as Basel IV, MREL and TLAC, capital requirements will increase. The target for the common equity tier 1 ratio is a minimum of 14% and the target for the capital ratio has been raised to at least 25% by the end of 2020. The extent to which targets for these ratios exceed these minimums depends on the definitive terms of the new regulations. In the most severe scenario the upper limit for both ratios could rise to as high as 17% (common equity tier 1) and 30% (capital ratio). In order to achieve its targets, Rabobank needs to improve its profitability. Reducing the balance sheet and making it more flexible should contribute to achieving higher capital ratios. We aim to optimise the balance sheet by placing parts of our loan portfolio with external parties and by maintaining a lower liquidity buffer. More flexible use of the balance sheet will enable Rabobank to service more customers. Selling on mortgages and business loans to investors will allow us to grant more loans. We are also taking a critical look at activities which do not contribute (sufficiently) to the ambitions of Rabobank. These measures will lead to a potential balance sheet reduction of a maximum of EUR 150 billion in the period up to 2020. Growth in results is necessary The financial results we achieved in 2015 form a basis for further improving our performance. We need a significant improvement in performance.This is the only way we will be able to achieve the required return of 8% on invested capital, given the consequences of higher capital requirements. The improvement programme we have started is targeting an increase in gross profits of approximately EUR 2 billion by 2020 (excluding the impact of the balance sheet reduction on our results), to be achieved through cost savings and higher income. Furthermore, the flexibilisation and limitation of the balance sheet should contribute to achieving higher capital ratios. As a result, our cost/income ratio, excluding regulatory levies, will fall towards the 50% mark, which is more in line with other market players. In 2015, this ratio reached 63% (and including the regulatory levies, 65%). Outlook Growth returned to the Dutch economy in 2015 and it appears it will continue in 2016. Unemployment will decrease slightly in 2016, but will still be at historically high levels by Dutch standards. The growth in retail consumer spending will pick up further this year, while Dutch businesses will step up their investments. However, the economic recovery is still too fragile for many businesses to invest. For this reason, investment growth is still moderate. In 2015, the housing market saw a second year of strong recovery, with a significant increase in the number of residential property sales and a moderate increase in average price levels. Due to the tightening supply in the owner-occupied housing market, the average house price growth will be slightly higher in 2016 than in 2015. The growth of the global economy will remain weak in 2016, as it was last year. In China, the slowdown in growth will continue, while some important commodity-producing countries, such as Brazil, Argentina and Russia are currently in a recession. The eurozone continues to see only modest growth, around the level of 2015. This is a very modest recovery level, which masks important differences between countries. Unemployment remains a concern, in particular in Southern Europe where the unemployment level is extremely high. The UK and the US 4 Rabobank Annual Report 2015

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Annual Reports Rabobank | 2015 | | pagina 5