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Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3
The Sustainability Department handles reporting and
stakeholder management in the area of sustainability for
Rabobank Group. We measure progress every year and report
on it internally and externally. In 2015, we will be doing this
for the first time using the new KPIs; this year will therefore
serve as a 'baseline assessment'. Rabobank strives to ensure
continuous improvement in its sustainability performance and
communicates transparently on related activities.
Key figures
Our progress in achieving our ambitions of sustainable
development by 2020 is measured by KPIs. In the Sustainably
Successful Together memorandum, we define fourteen
Group-wide sustainable KPIs, divided over five themes:
1. Vital communities
2. Sustainable agriculture and food supply
3. Corporate clients
4. Retail customers
5. Our commitment.
The table below shows each of the KPIs. The progress on these
KPIs is measured using information obtained both inside and
outside the organisation. A number of KPIs have an absolute
target. Others, especially the results of customer and employee
surveys, are relative targets. For the latter group of KPIs in
particular, we established new reporting processes this
year, which means that there is no information available for
comparison from 2014for KPIs 6, 8, 9,10,12 and 14. For KPI
7, there is only information available for customers of local
Rabobanks, and KPIs 4 and 13 need to be reformulated with
a clearer objective.
Based on the KPIs for which data are available, we can conclude
that Rabobank is on course to achieve the social objectives
for 2020. The multi-year average of our investments in not-
for-profit social goals is on target at 3.1%; the number of
Roundtables we are taking part in is on target; we are displaying
the sustainability performance of our major corporate clients'
targets and helping to make them more sustainable. We have
financed more sustainably; we support vulnerable groups in
Vital Communities
2015
2014
2020 target
KP11Community not-for-profit investments
Percentage of profit added to community not-for-profit investments
2.8%
3.5%
3%
KPI 2: New collective local community initiatives
Number supported by local Rabobanks in the Netherlands (reported by local member banks)
710
865
500
Number supported by Rabobank Foundation abroad
230
n/a
500
Sustainable Agriculture
2015
2014
2020 target
KPI 3: Our vision of food and agri value chains
Number of value chain visions updated during the reporting year
10
Number of roundtables we take part in
9
8
10
KPI 4: Making the food and agri value chains sustainable
Declared by local Rabobanks in the Netherlands: Initiatives aimed at increasing sustainability of agricultural
value chains
approximately
300
approximately
350
Declared by local Rabobanks in the Netherlands: Customers we are talking to about making food and agri value
chains more sustainable
approximately
7,000
approximately
10,000
Corporate clients
2015
2014
doel 2020
KPI 5: Sustainability leaders
Total sustainable financing (in millions of euros)
22,031
21,903
Doubling of
services
Rabo Green Savings (in millions of euros)
1,957
2,093
Volume of financial transactions supervised by Rabobank (in millions of euros)1
6,313
2,383
KPI 6: Rabobank as a good partner to discuss sustainable enterprise (in per corporate customer group)
Companies with less than EUR 1 million in turnover (n=2,151
10%
n/a
Annual growth
Companies with EUR 1 -10 million in turnover (n=1,057)
10%
n/a
Annual growth
Companies with more than EUR 10 million in turnover (n=107)
23%
n/a
Annual growth
KPI 7: Customers with a client photo
Number
Percentage
Assessed customers from local Rabobanks
53,903
94%
100%
Assessed customers from other Group divisions - 0% 100%
1 Including Greenbonds, IPO's and M&A transactions.
54 Rabobank Annual Report 2015
