Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3 The demand for lease products is changing Thanks to an increasing world population, from a durability perspective there is a need for a more responsible use of materials. In addition, ownership of equipment is becoming less important for more and more people, as they are mainly interested in the use of the product and the flexibility this entails. To meet the needs of clients pursuing this option, DLL offers product innovations such as Flex Lease and Managed Equipment Services, which give clients more flexibility by allowing them to avoid long-term financial obligations and only pay for the use of equipment. DLL is continuously looking for new solutions with which it can better serve the client, and in order to stimulate ongoing innovation, participates in innovation networks such as the FinTech Fund. DLL also organises innovation workshops, both internally and with clients, to discover new product possibilities. Mobile solutions DLL concentrates on supporting its partners with customised financial solutions that offer a fast, reliable and simple way of doing business. DLL has a strong focus on mobile applications that change how business is done, while simultaneously simplifying and speeding up existing processes. In order to ensure that these services provide solutions to the actual needs of its partners, DLL regularly visits partner locations and uses the gained insights in planning product developments. DLL introduced a mobile app 'DLL Express Finance' in the United States in 2014. This app enables product dealers to prepare offers on-site as well as actually complete transactions. In 2015, DLL also started a mobile initiative for Europe in cooperation with partners in Germany and the United Kingdom. They required an app that would form a quick and reliable connection between the customer and the account manager. The app was introduced in 2016 in all nine industries where DLL is active. These mobile applications are only examples of how DLL facilitates the simplicity and ease of doing business for its clients. In the coming years, DLL is expected to continue making significant investments in this area. Worldwide activities Vendor finance Vendor finance is the core of international activities of DLL, where various financing programmes are used to support manufacturers and distributors in marketing their products and services. Vendor finance focuses on establishing and maintaining long-term alliances in the industries in which DLL specialises. DLL offers financing options that support customers' sales objectives, processes and distribution channels and enrich their value proposition. Market and customer knowledge are at the centre in this.The largest market for vendor finance within DLL is food and agri, followed by construction, transportation, industry and office technology. Expansion of food and agri activities to India In line with its target growth in the food and agri sector, DLL signed a partnership with Escorts Limited, one of the largest manufacturers of agricultural equipment in India, in 2015. Via this partnership, DLL has entered the Indian market. The purpose of the partnership is to give local farmers access to financing solutions in the agricultural industry. DLL takes care of the financing of tractors for farmers, whereby repayment is linked to income cycles. In this scenario, mobile solutions are helpful in bridging physical distances and simplifying transactions. Activities in Europe In addition to vendor finance, through its subsidiary Athlon, DLL is also involved in the area of mobility in Europe. Athlon's mission is to offer the best car lease and mobility solution that meets the ever increasing needs of the client. Athlon's primary objective is to provide for the mobility of its customers by offering innovative, sustainable and cost-efficient solutions. These solutions vary: from the leasing and renting of cars to fleet management and mobility advice. Athlon is a leading provider of car leasing and mobility in the Netherlands. In addition to the Netherlands, DLL is active in ten other European countries.The total lease portfolio consists of approximately 250,000 cars. Activities in the Netherlands Vendor finance In the Netherlands, DLL offers vendor finance with a focus on the food and agri sector and the healthcare industry. DLL also offers vendor finance in the Netherlands in the sectors of clean technology, transportation, industrial, construction and office technology. Leasing and factoring DLL offers leasing products directly to customers of the local Rabobanks and other Rabobank divisions in the Netherlands, as part of the financial services provided by Rabobank. DLL is the market leader for leasing in the Netherlands. While leasing products are also offered direct to the market through the online portal Leaseloket, this option is mainly used by customers in the SME sector. Leasing options are also available 42 Rabobank Annual Report 2015

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Annual Reports Rabobank | 2015 | | pagina 43