Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3 Market share The share of Rabobank Group in the Dutch mortgage market amounted to 19.7% (21.5%) of new mortgage production in 2015.The market shares of the local Rabobanks and Obvion fell to 15.5% (16.3%) and 4.2% (5.2%) respectively. In recent years, insurers and pension funds have sharply increased their market share in new mortgages. Share of mortgage market in 30 III 31-12 31-12 31-12 2013 2014 2015 Mortgage portfolio The additional repayments on mortgages remained relatively high in 2015. While savings rates remain low, a number of households will continue to opt to accelerate paying off their mortgages. On balance, the Dutch mortgage portfolio of Rabobank Group contracted to EUR 201.5 (205.0) billion in 2015. National Mortgage Guarantee (Nationale Hypotheek Garantie, or NHG) financing accounts for 21.4% (21.1%) of the mortgage portfolio. The revised tax treatment of owner-occupied homes introduced on 1 January 2013 has led to an increase in the number of annuity-based and straight-line loans in the mortgage portfolio.The changes to the tax regime have made mortgages with capital accumulation and interest-only mortgages less attractive. Customers with 100% interest-only finance accounted for 23.9% (24.6%) of the mortgage portfolio at the end of 2015. The weighted average indexed loan- to-value (LTV) of the mortgage portfolio improved to 73% (78%) in 2015.This was due to (additional) repayments, an increase in pledged savings and a small increase in the average price of existing private homes.The LTV exceeds 100% for approximately 13% (18%) of the mortgage portfolio, excluding NHG. Concern for affordability Rabobank wishes to avoid as much as possible customers having payment difficulties. This actually begins with good advice leading to a suitable mortgage. During the product lifetime, Rabobank regularly checks whether the mortgage is still suitable for their personal situation. Nevertheless, it sometimes happens that a customer can no longer meet his payment obligations. Where there are arrears (or a threat of arrears), Rabobank wants to talk to the customer as early as possible in order to seek a solution. In most cases, the customer and the bank find a solution together and the customer can continue to live in his home. In 2015, for 0.48% (2014: 0.40%), of mortgage customers recovery was no longer a possibility and there were no prospects of continuing the mortgage in a stable manner. In these cases the homes had to be sold.The preferred option here is to do this in cooperation with the customer by means of a private sale. In exceptional circumstances we will use a public auction. O Read more here about customers in difficulties. Loan impairment charges and write-downs Two non-recurring changes affected the loan impairment charges and the allowances for residential mortgages. Rabobank developed a new capital model for residential mortgages; this model is also used to define the level of allowances. In addition, Rabobank elected to take the loan impairments on residential mortgages for entrepreneurs out of business lending and to account for them fully in the private individuals sector. These changes resulted in an extra EUR 161 million in additional loan impairment charges, of which EUR 134 million was a non-recurring charge. As a result, the level of allowances is also higher. The total loan impairment charges amounted to EUR 286 (112) million. The new capital model for mortgages1 takes more account of behavioural factors than the old model. With the new model default situations are recognised earlier.The non-recurring change of model impact totalled EUR 83 million. Migrating the residential mortgages of entrepreneurs to the private individuals sector led to an increase of EUR 78 million in loan impairment charges on residential mortgages, of which EUR 51 million was non-recurring2. 1 The new capital model has successfully completed the interna validation and approval process, but it is not yet suitable for calculating capital, pending the outcome of the external validation process performed by the ECB. 2 The migration implies a reduction in the loan impairments on residential mortgages in the business sector by 127 million euros. On balance, there was a release that is largely due to the difference between the LGDfor residential mortgages and LGDfor business loans. 29 Performance

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Annual Reports Rabobank | 2015 | | pagina 30