Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3 Operating expenses increased by 1% Staff expenses Total operating expenses increased by EUR 90 million in 2015 to EUR 8,145 (8,055) million, especially because of an increase in other administrative expenses. The total number of employees at Rabobank Group decreased by 2,054 FTEs in 2015 to 51,859 (53,912) FTEs. The decrease was greatest at the local Rabobanks and at Wholesale, Rural Retail. Staff expenses fell by 6% to EUR 4,786 (5,086) million in line with the drop in the number of employees. The decrease in staff expenses was tempered by upward currency effects at Wholesale, Rural Retail and DLL. The development in the number of internal and external employees at Rabobank Group is shown in graph form above, illustrating the planned additional reduction after 31 December 2015. Other administrative expenses Other administrative expenses increased by 15% to EUR 2,916 (2,532) million. Domestic retail banking saw an increase in other administrative expenses due to higher contributions to provisions for reorganisation and legal costs. In 2014, other administrative expenses fell by EUR 193 million due to the partial release of a provision previously created for DSB Bank.The remaining EUR 30 million ofthis provision was released in 2015. Depreciation Higher amortisation of equipment, software and intangible fixed assets increased the amortisation costs by 1 to EUR 443 (437) million. Goodwill impairment An impairment on goodwill lowered the operating profit before taxation by EUR 623 (32) million lower. Ofthis sum, EUR 604 million concern the goodwill impairment for Rabobank National Association (RNA) in the United States. More information on this subject can be found in the explanatory notes to the financial results of the wholesale and international rural and retail banking business. Loan impairment charges at 24 basis points The Rabobank Group's loan impairment charges fell by EUR 1,600 million to EUR 1,033 (2,633) million in 2015. Relative to the average loan portfolio, loan impairment charges amounted to 24 (60) basis points with a long-term average of 36 basis points. The AQR resulted in a charge of EUR 448 million in 2014.This charge was mainly expressed in the figures for the domestic retail banking business (the local Rabobanks) and in the figures for the real estate segment (FGH Bank). Various sectors benefited from the economic growth and the accompanying higher consumer spending and exports. Incidental events and one-off adjustments also caused a reduction in the loan impairment charges posted by our divisions. Despite the structural problems in commercial real estate, greenhouse horticulture and shipping, loan impairment charges remained limited in these areas as well. Loan impairment charges also fell at DLL. Wholesale, Rural Retail was the only area where loan impairment charges increased - in part due to delayed cyclical effects. Additional allowances had to be taken for clients in Latin America and Asia as well as for several large Dutch clients. The higher allowances in 2014, as a result of the AQR, were a reflection of the application of more careful and tighter loss indicators. In 2015 the findings arising from the AQR were acted upon.The intention is to embed the use of more careful and tight loss indicators in regular procedures and information systems. RAROC up 0.5 percentage points Risk Adjusted Return on Capital (RAROC) is used to weigh return and risk in a consistent manner. RAROC is also used for pricing at transaction level and in the loan approval process. RAROC is calculated by relating the net profit to the average economic capital during the year. As a result of an increase in net profit, RAROC rose by 0.5 percentage points after taxation to 8.3% (7.8%). Economic capital by segment Amounts in millions of euros RAROC Economic Capital 2015 2014 31-12 2015 31-12 2014 Domestic retail banking 13.0% 5.8% 10.1 8.8 Wholesale banking and international retail banking -4.3% 10.2% 7.7 7.3 Leasing 27.4% 31.2% 2.0 1.5 Real estate 11.8% -15.5% 1.4 1.5 Rabobank Group 8.3% 7.8% 26.7 23.4 25 Performance

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Annual Reports Rabobank | 2015 | | pagina 26