Contents Management report Corporate governance Consolidated financial statements Financial statements Pillar 3
Compliance (product liability)
G4-DMA Generic Disclosures on Management
Approach
G4-PR9 Monetary value of significant fines for
non-compliance with laws and regulations
concerning the provision and use of
products and services
Product portfolio
G4-DMA Generic Disclosures on Management
Approach
Policies with specific environmental and
social components applied to business
lines
Procedures for assessing and screening
environmental and social risks in business
lines
The responsibility for product development and the central
product range rests with Rabobank Nederland. All Rabobank
products must comply with the defined requirements for
quality and suitability for their target group, before they may
be offered to customers. These checks are performed for
customers of the local Rabobanks by the Product Approval
Committee (PAC), which is why its secretariat reports to
Supervision and Compliance. Approval must be sought
from the Product Approval Committee (PAC) at all times,
even when products are only being sold by a single local
Rabobank, or a number of local Rabobanks.
No significant fines or infringements
We report on
the basis of aggregate
registration of incidents
by offices abroad and
related Rabobank
institutions. In order
to ensure that we can
provide complete and
traceable information
across the whole group
we will be improving the
reporting processes.
Annual Report, Our contribution to sustainable development,
Management and organisation, page 53
Annual Report, Our contribution to sustainable development,
explanation of key figures, page 54
Annual Report, Business customers, page 62
Client photo, page 65
Controversies, page 65
Processes for monitoring clients'
implementation of and compliance with
environmental and social requirements
included in agreements or transactions
Processes for improving staff competency
to implement the environmental and
social policies and procedures as applied
to business lines
G4-FS6
Interactions with clients/investees/
business partners regarding
environmental and social risks and
opportunities
Percentage of the portfolio for business
lines by specific region, size (e.g.micro/
sme/large) by sector
G4-FS7 Monetary value of products and services
designed to deliver a specific social benefit
for each business line broken down by
purpose
Annual Report, page 18: Of our loan portfolio 74% is in
the Netherlands, 10% in North America, 3% in Latin America,
6% in Europe (outside the Netherlands), 5% in Australia and
New Zealand and 2% in other countries.
Last year's overview can be found at: www.rabobank.
com/en/about-rabobank/results-and-reports/archive/
archive-2015.html
Annual Report: Appendix 3. page 131
150 Rabobank Annual Report 2015
