The financial solutions provided by DLL can be divided into vendor finance, commercial finance,
(car) leasing, factoring and consumer finance. DLL wants to offer the right financial solutions to
its customers in these industries so that they can attain their goals.
Long term relationships and thinking along with customers are central features of DLL's strategy.
This is expressed in the alliances with partners and the dialogue initiated with the customer on
how DLL can most effectively add value. DLL is continually searching for ways in which new
business models, technologies and digital opportunities can be of assistance.
DLL facilitates its partners in embracing the circular economy with its Life Cycle Asset
Management programme (LCAM).This programme firstly achieves the transition from
ownership to payment for service, and secondly from new to used operating assets.
Manufacturers can thus increase the life of their products through intake, remanufacturing,
re-use and recycling at the end of their useful lives.
Worldwide
Vendor finance
Vendor finance forms the heart of DLL's international operations and helps manufacturers and
distributors to sell their products and services. Vendor finance forges long term alliances in the
industries in which DLL specialises. DLL looks for how it can provide funding solutions that
support the customer's sales objectives, processes and distribution channels and enrich their
value proposition. An understanding of the market and the customer is an essential feature.
DLL's approach to the vendor finance market is tailored to the wishes of the customer, as shown
by various prizes awarded to the company in 2014, such as the Asia Pacific Vendor Finance
Provider of the Year award. In addition, DLL in the United States was placed first out of the top
25 vendor finance companies by Monitor, a leading leasing industry publication.
DLL Express Finance app
DLL introduced a mobile app 'DLL Express Finance' in the United States in 2014. This app gives
customers information on customised solutions for funding with the associated costs. The app
thus forms a quick and reliable connection between the customer and the account manager.
The app is currently used mainly for smaller applications in the office technology and
healthcare sectors. The DLL Express Finance app will be introduced in other countries and
industries in the future.
Sustainable solutions - from ownership to use
An increasing number of customers are interested in complete solutions, as they consider the
use of an asset more important than owning it. DLL reflects this trend by offering full service
solutions to customers. DLL advises on the correct application of the leased item for the entire
life cycle and on the possibilities for the funding of maintenance and reserve parts. It therefore
often combines a lease contract with a service contract with a maintenance provider.To make
things easier for the customer, all financial flows relating to the contract are settled by DLL.
DLL supports its partners in the transition to a circular economic model by providing financial
solutions such as Life Cycle Asset Management (LCAM).This leasing solution allows
manufacturers to extend the life cycle of their products by means of re-use, remanufacturing
and recycling and move their customers from asset owning to paying for a service. The LCAM
business model was translated into tangible products and services in the course of 2014.
71 Rock-solid bank: performance
