Insurance As a wide-ranging services provider, Rabobank offers its private and business customers a complete range of advisory services and product solutions, including insurance. In the field of insurance products, Achmea, via its brand Interpolis, is Rabobank's most important strategic partner and supplier. Interpolis offers a wide range of non-life, healthcare and life insurance policies for both private customers and businesses. Rabobank Group has a 29% shareholding in Achmea. Rabobank offers three propositions to its customers for the insurance of non-life risks: the Interpolis Alles in één Polis to private customers, Interpolis ZekerVanJeZaak and Rabo RisiGo combined with the Interpolis Bedrijven Compact Polis to business customers. With these propositions, Rabobank offers its customers the possibility of arranging and managing their own policies via the online channel, with the option of requesting advice from the advisors at the local Rabobanks if they so wish. In the field of group pensions for employees, Rabobank recommends the RaboBedrijvenPensioen (the pension product of the Stichting Rabobank- PGGM-PPI) to its customers through regional pension specialists. Rabobank and Interpolis do not believe that insurance is the only way in which to address risks. Customers can reduce or prevent potential loss or damage by obtaining insight into potential risks and taking practical preventive measures. For those risks that remain and which the customer is not able or willing to bear, Rabobank and Interpolis offer practical and relevant insurance solutions. Interpolis is the first insurer to provide an online prevention store. Since Rabobank has selected Interpolis as its preferred supplier for the retail market, the local Rabobanks are phasing out policies with other insurers in this market segment.This contributed to a decline in the total insurance commission at the local Rabobanks to EUR 277 (288) million. Num ber o f policies Number of policies Type of insurance Alles in één Polis ZekerVanJeZaak and Bedrijven Compact Polissen Zorg Actief 31-12-2014 1,289,000 207,000 215,000 31-12-2013 1,324,000 210,000 223,000 60 Annual Report 2014 Rabobank Group

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Annual Reports Rabobank | 2014 | | pagina 61