Status as at year-end 2014:
Our carbon footprint fell from 2.1 to 2.0 tonnes per FTE.
We are working with suppliers to improve the sustainability of our procurement supply
chains, including through FIRA, a platform through which suppliers can have their
sustainability performance verified and demonstrate and share this performance in order to
further improve the transparency of the procurement supply chains. We only contract
suppliers who best satisfy and are most compliant with the Rabobank sustainability criteria,
targets and objectives.
Based on an assessment by RobecoSAM and compared against the banks listed in the global
Dow Jones Sustainability Index, Rabobank's provisional score increased from 81 to 83 points,
giving it a ranking of 12 in 2014 (up from 17 in 2013).
Rabobank currently ranks twenty-third in the Transparency Benchmark (overall ranking) of
the Netherlands Ministry of Economic Affairs, down from its previous ranking of eleven.
Rabobank aims to raise its score by improving its sustainability performance and through
transparent communication on this performance.
According to the Dossier Duurzaam sustainability survey (which tracks changes in consumers'
attitude and perception in relation to sustainability/CSR and the image of brands in this area),
Rabobank is ranked firmly in the top 10 of sustainable brands among customers based on
top-of-mind awareness.
There are currently no quantitative data available to measure employee KPIs. We are developing
a reporting process to communicate our progress in this area in terms of numbers.
31 Customer focus
