o 0 +2%
Total sustainable
financing
21,903 million euros
compared to
year-end 2013
Objective: Cooperation with business customers
KPI: Rabobank will give leaders in sustainabiiity priority when providing finance and will
double the amount of services provided to these customers.
KPI: The percentage of business customers indicating that they were satisfied with the
way sustainabiiity was discussed in the customer meeting increases annually.
KPI: By 2020, all our business customers will have optimum access to the sustainabiiity
expertise relevant to them, and the sustainabiiity performance of all major business
customers will be set out in a customer 'sustainabiiity photo'.
Status as at year-end 2014:
Rabobank provided a total of EUR 21.9 billion in finance with a positive social impact by
year-end 2014, a 2% increase over 2013.
Through our entity Rabo Groen Bank (RGB), we allocate a total of EUR 200 million in finance
to projects funded through 'green'financing.
We are market leader in the US and Canada, in the wind and solar energy sector, with the
largest number of transactions.
We are market leader in the Netherlands in wind farm financing, including the largest
on-shore wind farm (NOP Agrowind) and the first near-shore wind farm (Westermeerwind).
The funds we provide contribute significantly to increasing the scale of renewable energy
generation, as set out in the Energy Agreement.
We are ranked in the top 10 of Bloomberg's New Energy Finance League Table, an
international ranking of investors who are most active in renewable energy generation.
We help clients to seize opportunities in the circular economy, for example through the
Circular Economy Challenge, a programme through which Rabobank and its partners assist
nine companies in developing a business case related to circular enterprise. We hosted the
Agri Meets Chemicals conference in late September 2014 and are members of advisory
boards to the Dutch and European governments.
We calculated the sustainabiiity performance of more than 36,000 eligible clients in the
Netherlands. This has made it easier for us to monitor the small number of clients that do not
comply with our sustainabiiity policy. This category accounts for less than 1% of our client base.
Of the 48 significant controversies which came to the attention of our corporate sustainabiiity
department in 2014, fifteen concerned social and human rights issues, nine involved
environmental issues, one was related to governance aspects, five were concerned with
policy, and eighteen issues entailed a combination of issues. All controversies occurred in the
following sectors and industries: forestry, cacoa, cattle farming, beverages, energy/metals,
cotton, agriculture, palm oil and sugarcane.
There are currently no reliable quantitative data available for calculating the percentage of
business customers who indicate that they were satisfied with how sustainabiiity was discussed
during the customer meeting. We are currently developing a reporting process that will enable
us to communicate the progress in terms of numbers.
Read more about this subject here.
29 Customer focus
