-4%
+2%
138%
+64%
-
-
Employees
in FTEs
59,628
56,870
2012
2013
Cooperative dividend
in millions of euros
67.9
69.2
2012
2013
Sustainable
financing
in millions of euros
21,391
8,997
2012
2013
Mobile banking
number of users (x1,000)
1,784
1,086
2012
2013
Amounts in millions of euros
31-12-2013
31-12-2012
31-12-2011
31-12-2010
31-12-2009
Personnel data
Number of employees (in FTEs)
56,870
59,628
59,670
58,714
59,311
Staff costs
5,330
5,325
4,862
4,919
4,603
Staff vitality score
67%
65%
65%
Absenteeism
3.5%
3.6%
3.9%
3.8%
3.7%
Females employed
53.5%
53.6%
53.9%
54.3%
54.8%
Females in senior positions (scales 8 to 11)
27.6%
27.4%
25.8%
24.6%
23.2%
Training expenses
91.2
89.1
93.0
87.9
86.8
Training expenses in EUR per FTE
1,603
1,530
1,587
1,497
1,464
Sustainable assets under management and held in custody
Total sustainable assets under management and held in
custody for clients 2,337
Private Banking sustainable assets 12,376
Sustainable funding
Rabo Green Savings
Rabo Socially Responsible Deposits
Fund management
Capital Public Fund Management
Sustainable financing
Total sustainable financing
Sustainable
Access to finance
Social
Supporting local communities
Rabobank Foundation (in the Netherlands and abroad)
Cooperative dividend (local Rabobanks)
Donations Rabobank Nederland and other group entities
Climate footprint
C02-emissions attributable to business (x 1,000 ton C02)
C02-emissions per FTE (tonnes C02)
2,140
100
3,018
21,392
17,417
1,820
2,155
16.3
44.1
8.0
137
2.1
2,530
4,686
1,222
2,945
8,997
7,071
1,926
19.8
42.8
4.6
145
2.2
3,026
3,138
3,087
7,388
5,458
1,930
15.7
37.0
5.2
144
2.2
3,933
1,247
2,815
5,664
4,299
1,365
21.7
28.3
4.2
156
2.4
4,101
126
2,713
6,352
4,458
1,894
18.7
25.8
3.3
169
2.8
Following the sale of Robeco, funds that were previously reported in Robeco's figures and that have been invested via
Rabobanks are included in the Private Banking figures.
The increase in Rabo Green Savings is attributable to the tax-privileged nature of this product.
A different methodology and approach were applied for KPI 1 in 2013. Prior-year comparative figures are not available
for all elements of sustainable financing. Possible limited overlaps of indicators cannot be excluded due to differences in
classifications and definitions.
C02 data for 2012 have been adjusted following correction of data in 2013.
Estimates have been used for the consumption of Friesland Bank, Obvion and Rabo Real Estate Group.
7 Key figures
