Community sponsorship Community sponsorship Rabobank's sponsorship focuses on activities that contribute to social themes. Through sponsorship, Rabobank aims for instance to increase the participation of young people in sports and culture. In 2013, Rabobank became Partner in Sport of the Netherlands Olympic Committee Netherlands Sports Federation. Rabobank also supports equestrianism, field hockey, amateur cycling and Marianne Vos's women's cycling team. A focus on young people and talents is a core element of these initiatives. Disability sports as well as arts and culture likewise continue to feature strongly in Rabobank's sponsorship portfolio. In 2013, a total of EUR 53.1 (68.7) million was spent on social sponsoring. in millions of euros 2013 2012 2011 2010 Rabobank Nederland, Communications Department 20.4 30.3 25.1 24.1 Rabobank International and other group entities 7.8 11.0 9.7 11.8 Local Rabobanks 24.9 27.4 27.0 24.1 Total community sponsorship 53.1 68.7 61.8 60.0 Ethical dilemmas Rabobank Group employees who are faced with an ethical dilemma can refer the issue to the Ethics Office. One of the main goals of the Ethics Office is to promote dialogue on such dilemmas. The Ethics Committee, which is chaired by the Chairman of the Executive Board of Rabobank Nederland, advises all Rabobank group entities on ethical questions. Issues discussed by the Ethics Committee in 2013 included the following: ethical dilemmas in the development of new ICT applications, the development of virtual currencies, the exploration and production of shale gas, the bankers' oath and the development of disciplinary law. For specific examples of ethical dilemmas that are discussed by the Committee, reference is made to the corporate website. The Ethics Office provides services to various group entities with a view to promoting expertise and culture development and is also closely involved in the programme for continuing professional education for the supervisory boards of local Rabobanks. Reputation Reputation buffer of Rabobank narrowed In the past few years, Rabobank had been reasonably successful in evading the financial sector's weak reputation. Rabobank had a substantial reputation buffer, in which its advantage over the closest large rival bank was often more than 10 percentage points. The announcements on the Libor settlement have adversely impacted Rabobank's reputation in the Netherlands.The various reputation indicators slipped to significantly lower levels. 25 Cooperative and governance

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Annual Reports Rabobank | 2013 | | pagina 26