Corporate governance Rabobank Group is comprised of autonomous local member Rabobanks; their central organisation, Rabobank Nederland, and a number of specialised subsidiaries. As a bank that uses its customers' interests as the basis for its day-to-day actions, Rabobank aims to provide the most appropriate financial services for all. Its structure as a cooperative organisation facilitates a long- term approach to customer relationships, with Rabobank looking to invest sustainably in direct involvement with its customers and their environment. The local Rabobanks are Rabobank's core entity - they are autonomous cooperatives rooted in their local communities, whose aim is to contribute to economic development in their service areas. The local Rabobanks, for their part, are members of and shareholders in the cooperative Rabobank Nederland. They are divided across twelve regions, known as Regional Delegates Assemblies. Each of these Regional Delegates Assemblies has a Board, whose members are also members of the Central Delegates Assembly. The latter is a body of Rabobank Nederland which plays a key role in policymaking. The members of the Central Delegates Assembly consist of the Regional Delegates Assembly Boards, the majority of whom are appointed by members of the local Rabobanks.The local Rabobanks collectively make up the General Meeting of Rabobank Nederland, whose responsibilities include appointing the members of the Rabobank Nederland Supervisory Board. The policies of Rabobank Group are based on its strategic principles. The interrelationship between risk, return and capital is crucial in the decision-making process. Standards based on regulatory and other provisions have been formulated for Rabobank Group's organisation and control. Dutch Corporate Governance Code Although Rabobank Nederland, due to its cooperative structure, is not required to comply with the Dutch Corporate Governance Code, it does do so on a voluntary basis. It departs from the Code in just several minor areas, partly on account of its cooperative structure. For additional information, please refer to the corporate website. Dutch Banking Code The Banking Code for Dutch banks was adopted by the Board of the Dutch Banking Association in 2009, expanding on a report titled 'Naar herstel van vertrouwen' (Restoring trust) authored by the Advisory Committee on the Future of Banks. Rabobank Nederland's governance is in compliance with the Dutch Banking Code. For additional information about Rabobank's compliance with the Code, please refer to the chapter titled 'Dutch Banking Code' in this Annual Report and a separate appendix to this Annual Report on the corporate website. Rabobank Group Code of Conduct The Rabobank Group's values and standards are determined by its four core values: respect, integrity, professionalism and sustainability.These core values are based on its mission statement and Ambition Statement. The Rabobank Group Code of Conduct expands on the core values and contains the basic principles for the behaviour of all Rabobank Group employees. 113 Corporate governance

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Annual Reports Rabobank | 2013 | | pagina 114