Employees of Rabo Real Estate Group Financial results of real estate Results Notes to financial results of real estate Income at EUR 430 million Operating expenses at EUR 292 million The employees of Rabo Real Estate Group can look back on a turbulent year as a result of the ongoing crisis in the sector, poor financial results, increasing regulatory requirements, cuts in government spending, cost cuts and a major reorganisation. In the midst of these hectic times, a new collective bargaining agreement (CBA) was signed in October 2012. The changes to this agreement were minimised for now: issues such as pay and the redundancy plan have not been touched. The parties involved will team up in the coming period to formulate the principles of the 'CBA of the future', which will reflect the structural changes in the property market. in millions of euros 2012 2011 Change Interest Fees and commission Other results Total income Staff costs Other administrative expenses Depreciation Operating expenses Gross result Value adjustments Operating profit before taxation Taxation Profit Rabo Real Estate Group17 Minority interest Net profit Rabo Real Estate Group1' Other Net profit Real estate17 311 35 84 277 12% 41 -15% 205 -59% -18% 430 523 193 200 -4% 89 122 -27% 10 10 292 332 -12% 138 191 -28% 238 136 75% -100 55 8 19 -58% -108 36 5 5 -113 31 6 9 -33% -107 40 17 The items 'profit for the year Rabo Real Estate Group'and 'net profit Rabo Real Estate Group'correspond to the financial results published by Rabo Real Estate Group itself. The item 'net profit real estate division' is inclusive of the amortisation and financing charges that were incurred due to the acquisition of Bouwfonds divisions and differences in accounting policies. Bad debt costs (in basis points) Number of houses sold Other information (in billions of euros) Loan portfolio Assets under management Number of employees (in FTEs) 124 6,312 31-Dec-12 19.2 5.5 1,528 69 8,206 31-Dec-11 19.0 5.9 1,608 -23% 1% -7% -5% As the increase in income posted by Rabo Real Estate Group was outweighed by property impairments; total income showed an 18% decline in 2012, dropping to EUR 430 (523) million. Interest income was up 12% to reach EUR 311 (277) million thanks to higher margins on new loans and renewals. Fewer loans were issued than in 2011which caused commission to drop by 15% to EUR 35 (41) million. FHigher impairment losses on property developments and strategic land positions contributed to a 59% fall in other income to EUR 84 (205) million. Rabo Real Estate Group saw its total operating expenses decrease by 12%, landing at EUR 292 (332) million in 2012. The headcount was lower as a result of staff cuts at Bouwfonds Property Development, Bouwfonds REIM, MAB Development and the Management Centre, among other divisions. Staff costs fell by 4% to EUR 193 (200) million as a result. Other administrative expenses, which had been high in 2011 because of a reorganisation allowance, dropped by 27% to EUR 89 (122) million. At EUR 10 (10) million, depreciation and amortisation charges were more or less stable. 72 Annual Report 2012 Rabobank Group

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Annual Reports Rabobank | 2012 | | pagina 73