-0.1% +13% +4% +165% - - - Employees in FTEs 59,670 59,628 2011 2012 Cooperative dividend in millions of euros 60.2 67.9 2011 2012 Sustainable financing in millions of euros 7,388 7,704 2011 2012 Mobile banking number of users (x 1,000) 1,086 410 2011 2012 Amounts in millions of euros 2012 2011 2010 2009 2008 Personnel data Number of employees (in FTEs) 59,628 59,670 58,714 59,311 60,568 Staff costs 5,325 4,862 4,919 4,603 4,290 Absenteeism 3.6% 3.9% 3.8% 3.7% 3.8% Females employed 53.6% 53.9% 54.3% 54.8% 55.1% Females in senior positions (scales 8 to 11 27.4% 25.8% 24.6% 23.2% 22.1% Training expenses 89.1 93.0 87.9 86.8 99.9 Training expenses in EUR per FTE 1,530 1,587 1,497 1,464 1,649 Sustainable assets under management and held in custody Total sustainable assets under management and held in custody for clients 6,153 17,037 18,885 16,438 11,506 Rabo Green Bonds (cumulative) 1,487 2,236 3,243 3,643 3,622 Robeco sustainable assets 3,703 5,225 6,123 3,992 3,166 Sarasin sustainable assets2 8,785 8,829 8,345 4,363 Private Banking sustainable assets 358 214 292 249 187 Third party sustainable investment products 605 577 398 209 168 Assets subject to engagement Robeco sustainable assets 50,542 41,352 43,738 1 5,400 9,555 Sarasin sustainable assets2 10,796 7,483 4,571 1,069 Private Banking sustainable assets 4,686 3,138 1,247 126 Savings Green savings 1,222 948 425 360 125 Fund management Capital Public Fund Management 2,945 3,087 2,815 2,713 2,700 Sustainable financing Total sustainable financing 7,704 7,388 5,678 6,455 6,228 Green financing (outstanding) 1,987 2,361 2,855 3,168 3,373 Loans with state guarantee3 1,179 1,193 1,031 1,349 1,222 Stimulation loans" 389 445 106 489 451 Sustainable project finance 933 783 442 372 313 Sustainable mortgages and mortgages for starting home owners5 2,450 1,976 654 565 482 Supporting local communities Rabobank Foundation, loans and donations 19.8 15.7 21.7 18.7 11.3 Cooperative dividend local Rabobanks (donations) 42.8 37.0 28.3 25.8 20.4 Donations Rabobank Netherlands, Rabobank International and other Group entities 4.6 5.2 4.2 3.3 3.8 Climate footprint C02-emissions attributable to business (x 1,000 ton C02) 146 144 156 169 183 C02-emissions per FTE (tonnes C02)6 2.2 2.2 2.4 2.8 3.1 Sarasin was no longer a Rabobank Group subsidiary in 2012. 3 BMKB has succeeded BBMKB. 4 Rabo Stimuleringskapitaal (incentive capital) has succeeded the Stimuleringslening (incentive loan) and the Groei Innovatielening (growth innovation loan). 5 The monitoring of sustainable mortgages was revised in 2012; the figure for 2011 has been restated accordingly. As the figures for 2010, 2009 and 2008 have not been restated, they are not entirely comparable. 6 C02 emissions per FTE (tonnes of C02) are based on internal staff as well as external staff. 5 Key figures

Rabobank Bronnenarchief

Annual Reports Rabobank | 2012 | | pagina 6