Notes to financial results of leasing Income up 10% Operating expenses up 3% Bad debt costs at 53 basis points Stability in regulatory capital Outlook for leasing De Lage Landen saw its total income increase by 10%, rising to EUR 1,457 (1,319) million in 2012. The lease portfolio grew thanks to the provision of a broader range of services to existing customers. In addition, active portfolio management helped to grow interest income by 22% to reach EUR 952 (778) million. Higher commission payments to the local Rabobanks resulted in a 17% fall in commission to EUR 63 (76) million. Other income was down 5%, dropping to EUR 442 (465) million, because of lower residual value gains on lease products. De Lage Landen's total operating expenses landed at EUR 796 (774) million in the reporting period. Staff costs were up EUR 71 million, rising to EUR 526 (455) million, due to an increase in the number of temporary outside staff, a higher headcount and an increase in wage costs. The headcount increased by 3% to 5,117 (4,964) FTEs. Other administrative expenses were high in 2011 because of project costs incurred for self-developed software. As these costs were lower in 2012, other administrative expenses fell by 17%, landing at EUR 223 (269) million. At EUR 47 (50) million, depreciation and amortisation charges were more or less the same. Value adjustments at De Lage Landen increased by 2% to EUR 147 (144) million in the year under review. Thanks to the global spread of the operations, the increase was very limited. Bad debt costs in basis points were down, landing at 53 (58) basis points of average lending, well below the long-term average of 69 basis points. At EUR 1.3 (1.3) billion, De Lage Landen's capital requirement was stable in 2012. The required economic capital, i.e. the internal capital requirement, also remained unchanged at EUR 1.3 (1.3) billion. De Lage Landen will continue its current strategy in 2013 by maintaining its focus on investing in relationships with partners. The goal is to develop sustainable partnerships that are profitable for both partners in the near as well as in the more distant future. De Lage Landen plans to further streamline its existing portfolio and continue to broaden its service offering to existing customers. 2012 saw the launch of the Action Project, which is designed to bring about structural cost reductions.This project should create a more efficient organisation in 2013. 67 Our specialist subsidiaries

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Annual Reports Rabobank | 2012 | | pagina 68