Share of food and agri market Food and agri affected by the transition to SEPA. Rabobank has chosen to act as a partner to this group of customers by offering support through migration consultants, a Referral Partner Programme and RABO SEPA Services, including testing assistance. Improvements in ICM proposition To meet the needs of our corporate clients, Rabobank is developing a cohesive range of international cash management (ICM) services, which transnational businesses can use to streamline their cash flows and working capital, and so to strengthen their competitive position. Rabobank made a successful start in 2012 on developing its ICM offering. A number of new features will become available in 2013. Irrespective of where their account is based, customers will be able to automatically concentrate their cash in the Netherlands, and they can view and control an increasing number of accounts outside the country. The Rabobank International branches in Poland (i.e. Bank BGZ and Rabobank Polska) and the United States (RNA) were successfully hooked up to Rabobank Cash Management. Customers can now make use of local cash management services while managing their accounts from a central location. in 100 80 60 40 20 Foremost partner in food and agri thanks to sustainable market leadership Rabobank has a long tradition as a financier and knowledge centre for the agricultural sector. Our share of the food and agri market stood at 85% (83%) in 2012. Rabobank makes investments for its clients in vision and knowledge development in the food and agribusiness. These investments have been transposed into a number of key themes: sustainability, globalisation, market, society, innovation and health. The greenhouse horticulture sector was again put to the test in 2012. The fragile recovery as a result of better pricing was not always enough to balance the books. Rabobank participated in the public debate about agriculture and horticulture at various levels in 2012 and will continue to do so in 2013. Two studies about poultry farming were published in 2012 by the names of'Draagvlak voor succes'(Grounds for success) and 'Markt van de leg'(Market upset), which are designed to help poultry farmers define their strategies. Rabobank actively supported the government programme for more sustainable livestock farming (Uitvoeringsagenda duurzame veehouderij). The final area of focus in the food and agri sector was business succession and termination. This theme will play a role in the primary agricultural sector in 2013 too. Floriade World Horticultural Expo 2012 As a founder of the Floriade World Horticultural Expo, Rabobank was closely involved in the 2012 edition, which attracted more than two million visitors. At the Expo, Rabobank treated its members and customers to a hospitality programme, bespoke facilities, a member programme, the Rabo Floriade Kids Experience and the Rabo Earthwalk pavilion. At the large, two-day opening conference, Rabobank presented a study on flexible growth ('Floreren met flexibiliteit'). During the event, Rabobank organised a host of workshops and meetings, not only for agricultural target groups, but also for businesses with international ambitions, private banking clients, hotel and restaurant owners and healthcare businesses. Together with the Worldwide Fund for Nature, Rabobank put together a programme for families of customers. Eight member council meetings were held, which were attended by delegates of 24 local Rabobanks in total. The Floriade Kids programme was developed especially for primary schools. The programme offered curriculum about horticulture and nature, a website, mascots and an educational school trip to the Expo in 2012. In total, 326 primary schools from across the country took up a local Rabobank's invitation to visit the Rabo Floriade Kids Experience, which brought more than 13,000 children and 1,700 accompanying adults to the grounds. Rabo Earthwalk, the Rabobank pavilion at the Expo, introduced visitors to Rabobank as a leading player in the global food and agri sector. The spectacular film projected from the glass floor and ten sustainable, innovative businesses (glocalizers) guaranteed a unique experience. Rabo Earthwalk welcomed nearly 700,000 visitors who rated it an eight on a scale of one to ten. 39 Broad range of services in the Netherlands

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Annual Reports Rabobank | 2012 | | pagina 40