Sound sustainability policy Sustainability is one of Rabobank's core values. Financial performance is important, but there is more than financial gain alone. Ecological and social achievements are key factors too. Rabobank wants its cooperative business practices to contribute to sustainability. Focus on key performance indicators (KPIs) Sustainability KPIs in 2012 Rabobank's ambition of becoming one of the most sustainable financial institutions in the world was reviewed again in 2012. The yardsticks that Rabobank uses for measuring performance include the Sustainable Asset Management (SAM) sustainability rating, which has been called RobecoSAM since January. A new SAM rating was determined in the year under review. Compared to the banks that are included in the global Dow Jones Sustainability Index, Rabobank ranked tenth in absolute terms and scored 91% in relative terms: 91% of the benchmarked banks scored the same or lower than Rabobank, and 9% scored the same or higher. Rabobank's absolute rankings are comparable with the benchmark of 2010. An important barometer in the Netherlands is the annual Transparency Benchmark survey organised by the Ministry of Economic Affairs. Rabobank ranked 20th overall in the year under review, down from eleventh in 2011. Although the bank's exact position in such rankings is not an end in itself, Rabobank does endeavour to improve its scores. Based on the previous strategic framework, Rabobank focused on four central sustainability ambitions in 2012: 1) working towards a secure and sustainable food supply; 2) innovating production methods and encouraging the efficient use of renewable energy; 3) promoting equal opportunities and economic participation; and 4) encouraging local cohesion and partnerships both in and outside the Netherlands. Within Rabobank, these ambitions were transposed into a number of key performance indicators (KPIs): 1helping customers move towards sustainable business operations; 2. helping customers make responsible investments; 3. supporting community partnerships; 4. providing climate-neutral and energy-efficient services. These KPIs serve as the starting point for the sustainability policy of each group entity. The extent to which sustainability objectives have been achieved is reported to the Executive Board and the Supervisory Board on a quarterly basis. The KPIs relate to the bank's core business and the support provided to our customers. As a result of the revision of Rabobank's strategy on sustainability, the targets and KPIs will be updated in 2013 to match the principles described in the chapter on strategy. The KPI for helping customers move towards sustainable business operations did well in the year under review. This KPI shows an increase in the total amount of sustainable finance from EUR 7.3 billion to EUR 7.7 billion.The KPI for helping customers make responsible investments was stable at EUR 55.2 billion. Disregarding the effect of the sale of Sarasin, the score on this KPI rose by EUR 10 billion. Total cooperative dividend, which comes under the scope of the KPI for supporting community partnerships, was up from EUR 60.2 million to EUR 67.9 million. The fourth KPI, i.e. that for providing climate-neutral and energy-efficient services, was slightly up to 146,000 tonnes of carbon dioxide. 21 Sound sustainability policy

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Annual Reports Rabobank | 2012 | | pagina 22