30
clean sport and, from the start of its sponsorship activities, Rabobank has always tried to
enforce a zero-tolerance policy. The bank will continue to sponsor amateur cycling and the
women's team headed by Marianne Vos.
Customer integrity
Knowing the customer and the associated integrity risks is a priority in the financial sector.
The rules for customer integrity force banks to be able to explain the origin of their customers'
capital and assets. It became apparent at year-end 2011 that not all local Rabobanks were
conscientious enough in recording and reproducing integrity assessments for their customers.
In 2012, the local Rabobanks put in extra efforts to swiftly reorganise their customer integrity
files. These projects demanded a lot and caused an increase in workload and stress levels.
Despite all the efforts and the results that were achieved, a number of branches'files still
proved to be in some disarray at the end of the reporting period, so that the situation was
not yet as envisaged.
Rabobank Group global presence
Including the Netherlands, Rabobank Group operates in 43 countries around the world with
Rabobank and its subsidiaries. The countries in which Rabobank holds non-controlling interests or
runs projects are not included in the list of countries in which Rabobank Group operates.
Rabobank International has offices
in 661 locations in 30 countries.
Rabobank
International
Argentina Australia Belgium Brazil Canada
Cayman Islands Chile China Curasao
France Germany India Indonesia Ireland
Italy Japan Luxembourg Malaysia Mauritius
Mexico New Zealand Poland Russia
Singapore Spain St. Maarten The Netherlands
Turkey United Kingdom United States
countries
Rabobank Foundation
Bolivia Brazil Cambodia Colombia Ecuador
Ethiopia Ghana India Indonesia Ivory Coast
Kenya Laos Mali Mexico Mozambique Nicaragua
Peru Phillipines Rwanda Senegal Sri Lanka
Tanzania The Netherlands Uganda Vietnam
Rabo Development
Brazil China Ethiopia Ghana
India Ivory Coast Mozambique
Paraguay Phillipines Rwanda
Tanzania Vietnam Zambia
Kenya Peru South Africa
countries
countries
The Rabobank Foundation Furthermore, Rabo Development holds
supports projects in 25 non-controlling interests in seven partner
countries. banks and provides advice and support for
various projects.
Rabobank Group
Argentina Australia Austria Belgium Brazil Canada
Cayman Island Chile China Curacao Czech Republic
Denmark Finland France Germany Guernsey
Hungary India Indonesia Ireland Italy Japan
Luxembourg Malaysia Mauritius Mexico
New Zealand Norway Poland Portugal Romania
Russia Singapore South Korea Spain St. Maarten
Sweden Switzerland Taiwan The Netherlands Turkey
United Arab Emirates United Kingdom United States
43
countries
20 Annual Report 2012 Rabobank Group
