Operating expenses up 7% Bad debt costs at 52 basis points Net profit at EUR 2,112 million RAROC down 2.8 percentage points Outlook for Rabobank Group Rabobank Group's operating expenses were up 7% in 2012, rising to EUR 8,831 (8,252) million. Staff costs saw a 10% rise to EUR 5,325 (4,862) million because of an increase in pension costs in the Netherlands, the UK and the US, and a temporary step-up in outside staff. These costs climbed also due to routine pay increases. The headcount at group level stood at 59,628 (59,670) FTEs. It rose on the one hand because of the acquisition of Friesland Bank and a higher number of employees at the local Rabobanks, and fell on the other due to the completion of the sale of Sarasin. The acquisition of Friesland Bank and an increase in consultancy fees at Rabobank International caused an increase in other administrative expenses, whereas the completion of the sale of Sarasin produced a drop in these expenses. Due, in part, to these developments, other administrative expenses stood at EUR 2,979 (2,850) million. The sale of Sarasin was decisive in the 2% drop in impairment losses to EUR 527 (540) million. Because of the economic climate in the Netherlands and the weak property market, a relatively high number of TIS customers and customers operating in the property sector found themselves in financial difficulties. This situation forced Rabobank Group to increase its provisions, particularly at the local Rabobanks and FGFI Bank. All in all, value adjustments were up 46% at group level, rising to EUR 2,350 (1,606) million. At 52 (37) basis points of average lending, bad debt costs were considerably above the long-term average of 25. Net profit was down 20%, falling to EUR 2,112 (2,627) million, because of higher allocations to the provision for loan losses and the introduction of bank tax in the Netherlands in 2012. The bank tax led to an additional expense item for Rabobank Group of EUR 196 million, which is about one-third of the total amount that was raised against the Dutch banks. The income tax expense was EUR 160 (355) million, which corresponds to an effective tax rate of 7.7% (12.5%). Net of non-controlling interests, payments on Rabobank Member Certificates and hybrid equity instruments, EUR 897 (1,549) million was available in retained earnings. This amount was used to further shore up Rabobank Group's capital position. Risk Adjusted Return On Capital (RAROC) is used as a measure whereby profitability is consistently weighed against risk. The RAROC ratio is used also for pricing at transaction level and in the credit approval process. Rabobank Group's RAROC ratio after taxes stood at 9.0% (11.8%) in 2012, a 2.8 percentage point drop on 2011, as a result of a decline in net profit against 2011 and an increase in economic capital. Given the economic outlook, lending is expected to show very limited growth only in 2013. Rabobank Group foresees relatively low demand for home mortgages in the Netherlands because of the ongoing uncertainty in the housing market, mandatory repayments on mortgage loans issued in 2013 and mortgage interest relief restrictions. Expectations are that Rabobank will continue to see competition on the Dutch savings market. Rabobank will seek to bring about further growth in its International Direct Banking activities. It is planning extra investments in ICT over the coming years so as to facilitate the envisaged profitability improvements in 2016. Rabobank Group first became liable to bank tax in 2012; the new resolution levy will be another additional one-off expense in 2013 or 2014. Although, in view of these developments, Rabobank Group's first priority in 2013 will be an organisation-wide focus on margins and costs, this will not be enough to escape pressure on net profit in 2013. 11 Financial developments

Rabobank Bronnenarchief

Annual Reports Rabobank | 2012 | | pagina 12