- - - - - Amounts in millions of euros 2011 2010 2009 2008 2007 Personnel data Number of employees (in FTEs) 59,670 58,714 59,311 60,568 54,737 Staff costs 5,141 4,919 4,603 4,290 4,400 Employee satisfaction 86% 86% 88% 86% 85% Absenteeism 3.9% 3.8% 3.7% 3.8% 3.8% Females employed 53.9% 54.3% 54.8% 55.1% 55.4% Females in senior positions scale 8) 25.8% 24.6% 23.2% 22.1% 20.7% Training expenses 94.7 87.9 86.8 99.9 98.0 Training expenses in EUR per FTE 1,587 1,497 1,464 1,649 1,790 Sustainable assets under management and held in custody Total sustainable assets under management and held in custody for clients 17,037 18,885 16,438 11,506 14,024 Rabo Green Bonds (cumulative) 2,236 3,243 3,643 3,622 3,518 Robeco sustainable assets 5,225 6,123 3,992 3,166 5,604 Sarasin sustainable assets 8,785 8,829 8,345 4,363 4,778 Private Banking sustainable assets 214 292 249 187 Third party sustainable investment products 577 398 209 168 124 Assets subject to engagement Robeco 41,352 43,738 15,400 9,555 15,125 Sarasin 10,796 7,483 4,571 1,069 Private Banking 3,138 1,247 126 Savings Green savings 948 425 360 125 106 Fund management Capital Public Fund Management 3,087 2,815 2,713 2,700 2,300 Sustainable financing Total sustainable financing 6,230 5,678 6,455 6,228 5,188 Green financing 2,361 2,855 3,168 3,373 2,882 Loans with state guarantee 1,193 1,031 1,349 1,222 1,163 Stimulation loans 445 106 489 451 367 Sustainable project finance (excl. Green financing) 783 442 372 313 155 Sustainable mortgages (Climate mortgages and mortgages for starting home owners)* 806 654 565 482 227 Supporting local communities Rabobank Foundation (The Netherlands and abroad)** 15.7 21.7 18.7 11.3 7.1 Project Funds 1.1 0.9 0.8 3.7 1.1 Cooperative dividend (local Rabobanks) 37.0 28.3 25.8 20.4 20.3 Donations Rabobank Netherlands and other Group entities 5.2 4.2 3.3 3.8 Emissions and climate footprint C02-emissions attributable to business x 1,000 ton C02) 164 170 180 183 176 C02-emissions per FTE (tonnes C02)*** 2.5 2.7 2.9 3.1 3.1 In 2011 the monitoring of sustainable mortgages was revised so that the figure of 2011 is not fully comparable with previous years. The local Rabobanks contribute to the Rabobank Foundation included the cooperative dividend. This contribution is not correcty presented in previous reporting years, since the contribution from the local Rabobanks was included as income for the Rabobank Foundation.To avoid double counting in the total the contribution from the local Rabobanks to the Rabobank Foundation is excluded. Figures for previous years were adjusted accordingly. C02-emissions per FTE (tonnes C02) are calculated based on both internal FTE's (59,670) and external FTE's (6,234). 5 Key figures

Rabobank Bronnenarchief

Annual Reports Rabobank | 2011 | | pagina 6