Rabobank has the strategic ambition of obtaining a leading position among the top three
banks in terms of sustainability in 2012. Although Rabobank's exact ranking is unimportant to
its clients, measuring and comparing its performance with a reliable independent sustainability
benchmark is a useful way of continuing to improve performance in the area of sustainability.
The yardsticks that Rabobank uses for measuring performance include the SAM sustainability
rating. No new SAM rating was determined in the year under review. In 2010, Rabobank came
fourth out of 135 global financial institutions. An important barometer in the Netherlands is
the annual Transparency Benchmark survey organised by the Ministry of Economic Affairs,
Agriculture and Innovation. Rabobank was ranked eleventh overall in the year under review
and was the highest ranking bank.
Organisation and management
The organisation and processes of Rabobank Group's sustainability policies and processes did
not undergo any material changes in the reporting period. For more information, please visit
www.rabobank.com/csr/policy/organisation.
The Cooperative Governance and Corporate Social Responsibility departments were merged
in 2011 to create the Cooperative Sustainability department. This was done because, in terms
of strategy, Rabobank's cooperative values and sustainability principles are closely connected.
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Annual Report 2011 Rabobank Group
