Financial results of wholesale banking and international retail banking Notes to financial results of wholesale banking and international retail banking Results (in millions of euros) Interest 2011 2,957 2010 2,813 Change 5% Commission 586 460 27% Other results 207 306 -32% Total income 3,750 3,579 5% Staff costs 1,116 1,020 9% Other administrative expenses 847 811 4% Depreciation and amortisation 109 108 1% Total operating expenses 2,072 1,939 7% Gross result 1,678 1,640 2% Value adjustments 686 597 15% Operating profit before taxation 992 1,043 -5% Taxation 211 269 -22% Net profit 781 774 1% Bad debt costs (in basis points) 73 64 14% Ratios Efficiency ratio 55.3% 54.2% RAROC 10.3% 10.1% Balance sheet (in billions of euros) Total assets 31-Dec-11 514.6 31-Dec-10 440.1 17% Private sector loan portfolio 106.6 99.1 8% Capital requirements (in billions of euros) Regulatory capital 7.1 6.5 9% Economic capital 8.8 7.4 19% Number of employees (in FTEs) 15,747 15,197 4% Income up 5% Rabobank International's total income rose by 5% in 2011reaching EUR 3,750 (3,579) million. Growth in lending contributed to an increase in interest income by 5% to EUR 2,957 (2,813) million. Commission income increased by 27% to EUR 586 (460) million. While other results were high in 2010 because of the sale of part of the equity interest in Yes Bank, they fell by 32% to EUR 207 (306) million in the year under review. Operating expenses up 7% Rabobank International saw its total operating expenses increase by 7% to EUR 2,072 (1,939) million in 2011Periodic salary increases and an increase in employee base by 4% caused staff costs to rise to EUR 1,116 (1,020) million. Acquisitions in 2010 resulted in extra integration expenses in 2011. Higher IT and marketing expenses were a factor in the 4% increase in other administrative expenses to EUR 847 (811) million. Depreciation and amortisation charges stood at EUR 109 (108) million. 41 Strategic Framework Leading food and agri bank at international level

Rabobank Bronnenarchief

Annual Reports Rabobank | 2011 | | pagina 42