Financial results of domestic retail banking Loan portfolio by sector in billions of euros Food and agri TIS Private individuals 250 150 2007 2008 2009 2010 2011 EUR 203.9 (196.8) billion, loans and loans to the food and agri sector increased in scale, while Modest growth in lending Private sector lending at domestic retail banking increased by 3% in 2011, rising to EUR 295.8 (286.9) billion. Consumer and business confidence has fallen because of the euro crisis and the bleak economic outlook. Both groups are holding off on their spending and are repaying loans where they can. Lending only showed modest growth for the second year in a row as a result. Of loans, 69% were issued to private individuals, 21 to the TIS sector, and 10% to the food and agri sector. Loans to private individuals, which are comprised almost entirely of mortgage loans, rose by 4% in 2011 to to theTIS sector were up 3%, reaching EUR 62.8 (61.1) billion, sector landed at EUR 29.1 (29.1) billion. The meat-processing the dairy segment was faced with a contracting market. Results (in millions of euros) Interest 2011 5,218 2010 4,894 Change 7% Commission 1,357 1,321 3% Other results 366 294 25% Total income 6,941 6,509 7% Staff costs 2,258 2,161 4% Other administrative expenses 1,609 1,553 4% Depreciation and amortisation 119 119 Total operating expenses 3,986 3,833 4% Gross result 2,954 2,676 10% Value adjustments 648 358 81% Operating profit before taxation 2,307 2,318 Taxation 454 475 -4% Net profit 1,853 1,843 1% Bad debt costs (in basis points) 22 13 69% Ratios Efficiency ratio 57.4% 58.9% RAROC 24.0% 23.8% Balance sheet (in billions of euros) Total assets 31-Dec-11 373.0 31-Dec-10 360.9 3% Private sector loan portfolio 295.8 286.9 3% Amounts due to customers 200.1 192.8 4% Capital requirements (in billions of euros) Regulatory capital 6.4 6.7 -4% Economic capital 7.2 8.1 -11% Number of employees (in FTEs) 27,272 27,322 32 Annual Report 2011 Rabobank Group

Rabobank Bronnenarchief

Annual Reports Rabobank | 2011 | | pagina 33