ICT Sustainable purchasing Organic catering Waste16 Sustainable mobility Rabobank promotes sustainable mobility. The 'Unplugged' concept encourages employees to choose the workplace that is most appropriate for them, which could be their office, their home, or another location. This enables employees to avoid 'pointless' travel. In accordance with its sustainability policy, Rabobank encourages the use of public transport. Season tickets for commuters are reimbursed in full, and drivers of lease cars are provided with an NS Business Card so that they can also travel by train. In order to minimise emissions from lease cars, Rabobank Nederland and a number of local Rabobanks have decided to adopt a new lease car policy. Under this policy, employees who qualify for a lease car must choose a fuel-efficient lease car with low carbon emissions. There was no separate target for reducing air travel in 201015. Much of the carbon footprint is generated by air travel, and the existing target of cutting carbon emissions per FTE by 20% therefore includes emissions related to air travel. The uses to which computers can be put keeps on increasing, and this has lead to an increased demand for ICT resources, as well as higher energy consumption, in our operations. The challenge is to make more efficient use of equipment in order to avoid increasing energy consumption wherever possible. One important step taken in this area in 2010 was the completion of the new data centre in Boxtel. In 2010, socially responsible purchasing efforts focused on updating and expanding sustainable purchasing criteria and sustainable chain management. The number of purchasing categories with CSR specifications was increased, and existing CSR specifications were adjusted. At year- end 2010, CSR specifications for purchasing categories that are relevant to CSR were available from Rabobank Group Purchasing. Furthermore, Rabobank was one of the founding partners of FIRA, a new, independent rating system that compares how suppliers perform in the area of sustainability. Thanks to FIRA, sustainable purchasing is becoming a great deal easier at Rabobank Nederland. In 2011Rabobank Nederland will continue to devote attention to its dialogue with new and existing suppliers on the importance of sustainability. Paper consumption16 Rabobank Group aims to cut paper consumption by employees and reduce the amount of paperwork that clients have to deal with. In addition, the paper we use has to be FSC-certified, which guarantees that the raw materials from which it is made come from sustainably managed forests. In the Netherlands, A4 paper consumption amounted to 27.4 kilograms per FTE (2009:33.7 kilograms). Paper consumption in the Netherlands in the form of bank statements, bills, giro transfer slips and envelopes totalled 3.3 million kilograms in 2010 (2009: 3.2 million kilograms). 15 Given the impact of the financial crisis and the rate at which the economy is recovering, setting targets for cutting air travel would not be worthwhile. 16 Data relating to paper and waste are partially based on estimates. In 2010, organic products accounted for 64% of the range of catering products at Rabobank Nederland, up from 53% in 2009. At Rabobank Group in the Netherlands (excluding local Rabobanks), residual waste corresponded to 49 kilograms per FTE in 2010 (2009:45 kilograms), while paper and cardboard waste amounted to 59 kilograms per FTE (2009: 68 kilograms). 78 Annual Report 2010 Rabobank Group

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Annual Reports Rabobank | 2010 | | pagina 79