In 2009, Rabobank Group subscribed to the Dutch government programme for more
sustainable livestock farming by 2023. Rabobank Group was involved in a range of initiatives
and projects that contribute to a higher level of sustainability in agriculture, glasshouse horti
culture and livestock farming.
Renewable energy and innovation
Rabobank Group is committed to promoting innovations and the use of renewable energy and
introducing innovations in a gamut of products and services in the areas of savings, finance,
investment, leasing and real estate. Rabobank has undertaken to achieve climate neutrality in
its operations and reduce its carbon footprint by 20% per FTE in the period from 2009 to 2013.
The CSR requirements for procurement will see further broadening so that they will become
available for all CSR-relevant procurement categories of Rabobank Group Purchasing by the
end of 2010.
Championing economic participation and access to financial services
In 2009, Rabobank once again developed products and services that help the elderly, young
people and persons with a disability gain access to financial services.
Rabobank Foundation and Rabo Development offer rural communities in developing
countries better access to financial services as well as a reliable financial infrastructure.
Supporting local communities in and outside the Netherlands
In 2009, local Rabobanks used their cooperative funds to donate EUR 25.8 (20.4) million in
support of local communities. Donations by other divisions of Rabobank Group amounted
to EUR 3.3 (3.8) million.
Key performance indicators
The Annual Sustainability Report 2008 formulated ten key performance indicators (KPIs)
for the four central CSR themes. These ten KPIs were condensed into the following four KPIs
in 2009:
- helping clients move towards clean and sustainable business operations (sustainable
loans, funding of clean and sustainable technologies);
- helping clients make responsible investments (sustainable investment services);
- supporting community partnerships (cooperative dividend/economic development of
communities outside the Netherlands);
- offering climate-neutral and energy-efficient services (neutral carbon footprint).
Rabobank Group will report on the indicators that were established for these KPIs with effect
from 2010.The current CSR facts and figures have already been classified by the four KPIs
where possible on www.rabobank.com/csr-figures.
Organisation and management of CSR
The organisation and management of Rabobank Group's CSR policies and processes
did not change in the reporting period. For more information, see: www.rabobank.com/
csr-organisation. Late in 2009, an internal study mapped out areas for improvement in the
govenance of CSR and CSR policy aspects. Conclusions from the report will be drawn at
the beginning of 2010.
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Working together towards a sustainable future
