Work and pregnancy A policy on work and pregnancy was developed in 2009, in keeping with relevant legislation and regulations. This policy is based on the principle that employees should, wherever possible, stay on in their current positions and at their current workplaces during their pregnancy and once they return to work. In connection with this, we offer a checklist, which can be used as a tool, and consultations with occupational health medical officers to prevent health problems from arising. Employee satisfaction In 2009, 41% of employees took part in the periodic employee satisfaction survey at Rabobank Nederland and the local Rabobanks. Of these employees, 88% said they were satisfied. No employee satisfaction surveys were conducted at Robeco, Rabo Real Estate Group, Orbay and De Lage Landen during the year under review. Pension funds15 Pension provisions relating to employees of the local Rabobanks, Rabobank Nederland, De Lage Landen, Schretlen Co, Obvion and Rabo Real Estate Group are administered by the Rabobank pension fund. Robeco has its own pension fund. At the end of 2009, the pension provision at the Rabobank pension fund amounted to EUR 8.9 billion, while the fund's assets were EUR 11.5 billion. This corresponds to a coverage ratio of 129% (128%) at the end of 2009. Since the autumn of 2007, the Rabobank pension fund has protected its coverage ratio from falling, mostly by using derivatives contracts. 2009 saw a sharp increase in share prices, and the prices of corporate bonds also rose due to a reduction in the credit spread. The value of the strategic hedge fell, mainly as a result of the steep rise in share prices and reduced volatility on the financial markets. The coverage ratio of the Robeco pension fund was 119% at the end of 2009. The Rabobank and Robeco pension funds are therefore in relatively good shape. Pension contributions at the Rabobank Pension Fund amounted to EUR 570 million in 2009. with contributions Robeco totalling EUR 30.5 million. At year-end 2009, the assets of the Rabobank pension fund were invested in the following asset categories. Asset categories (in %)15 31-Dec-09 Equities36.1 Fixed-income securities46.5. Alternative investments7.2 Real estate7.7 Cash2.5. Employment Disputes Committee In 2009, Rabobank's Employment Disputes Committee handled 238 cases, 22 more than in 2008. Of these cases, 81% resulted in advice and a plan of action being provided. A further 16% were handled by mediation, either in face-to-face meetings or over the telephone. In seven cases (3%) the Employment Disputes Committee issued a binding decision, and this has been actively followed up in five cases. A total of 20 disputes were reported at De Lage Landen Nederland. Of these, 17 were admissible and subsequently handled. Whistleblower regulation Rabobank Nederland and the local Rabobanks have a Regulation on the Internal Reporting of Abuse, as well as an external confidential contact person and a confidentiality committee. In 2009, the confidential contact person received ten reports, two of which were passed on to the committee, with no further action being required. Four reports were referred to the Occupational Health and Safety Service, the Employment Disputes Committee, the regional executive body and Human Resources. In another case, it was decided, after the confidential contact person had consulted the employee, that the matter did not need to be dealt with formally by the committee.The three remaining cases received by the confidential contact person were still at the intake stage at the end of 2009. During 2009, the committee also is The information for the Rabobank considered two cases reported in previous years. Schretlen Co uses the above regulation, pension fund included in this section is while some subsidiaries of Rabobank Nederland and the other group entities have their own based on the pension fund's provisional whistleblower regulations. Rabo Real Estate Group's confidential contact person received annual figures. three reports. 81 Employees

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Annual Reports Rabobank | 2009 | | pagina 82