Rabobank Group at a glance Rabobank Group Rabobank Group is an international financial services provider operating on the basis of cooperative principles. It offers retail banking, wholesale banking, asset management, leasing and real estate services. Focus is on achieving market leadership as an all-finance bank in the Netherlands and on building on the bank's leading position as a food and agri bank internationally. Rabobank Group is com prised of independent local Rabobanks and Rabobank Nederland, their umbrella organi sation, as well as a number of subsidiaries and associates. Rabobank Group's employee base numbers approximately 59,000 FTEs, which are spread over 48 countries. Net profit at EUR 2,288 million in millions of euros 2,000 1.000 Loan portfolio up 2% in billions of euros 3,500 350 3,000 300 2,500 250 150 Bad debt costs increased at Rabobank Group due to the poor economic situation. The drop in activity level led to cost cuts throughout the group. The tier 1 ratio increased by 1.1 percentage point to 13.8% in 2009 due to retained earnings and the issue of hybrid capital instruments. The economic situation caused demand for loans to drop, with lending growth levelling off, particularly in the second half of2009. Businesses and retail clients deposited more money with local Rabobanks, while at Rabobank International amounts due to customers decreased. Domestic retail banking Rabobank Group is not only the largest mortgage lender, savings bank and insurance broker in the Netherlands, but it is also market leader in the SME sector. The 147 autonomous local Rabobanks have 1,010 branches, 3,063 cash-dispensing machines and an employee base of approximately 28,000 FTEs. They serve about 6.7 million retail clients and around 0.8 million corporate clients in the Netherlands, offering a compre hensive range of financial services. Obvion, a joint venture with APG, is also a division of domestic retail banking operations.This mort gage lender teams up with independent mortgage brokers. Net profit at EUR 1,213 million in millions of euros 1,600 Loan portfolio up 4% in billions of euros 1,400 1,200 1,000 Profit was down at domestic retail banking in 2009 due to fierce competition in the savings market and an increase in bad debt costs. Rabobank managed to expand its position in the corporate and mortgage markets. The local Rabobanks were able to entirely self-fund the growth in lending using the increase in amounts due to customers. They are now in the process of implementing the Rabobank 2010 Programme, the aim being to revamp and improve client services at lower cost. 2008 2009 2008 2009 Wholesale banking and international retail banking Rabobank International is Rabobank Group's wholesale banking and international retail banking division. Within the Netherlands, Rabobank International operates in every market sector, giving priority to providing the best and broadest possible service offering to large corporate clients. Outside the Netherlands, Rabobank International focuses on serving food and agri clients. It has a worldwide office network, with branches in 30 countries and an employee base of about 14,500 FTEs globally.Through its partner banks in six developing countries, Rabo Develop ment helps strengthen Rabobank's interna tional position in the food and agri market. Net profit at EUR 646 million in millions of euros in billions of euros 800 120 700 105 Loan portfolio down 7% The lending volume dropped at Rabobank International due to the scaling down of loans to non-food and agri clients outside the Netherlands. The share of food and agri in the portfolio increased. Income from wholesale banking benefited from develop ments in interest rates, although their impact levelled off in the second half of 2009. The poor economic conditions resulted in impairments on some private equity interests and in an increase in bad debt costs. Report 2009 Rabobank Group

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Annual Reports Rabobank | 2009 | | pagina 5