The people at Rabobank Group Smarter working The combination of a people-oriented culture resulting from cooperative roots, the strong professionalisation since 2000 and the modernisation, in 2002, of the organisational structure to include improved checks and balances have made Rabobank Group into a better-balanced whole. The effects have been great, both internally and externally. The people at Rabobank Group have grown in their professional roles. Their focus on results and their entrepreneurship are flourishing. Within Rabobank Group, everyone has the proud feeling that the right strategy has been chosen. Rabobank Group is gaining market share in the Netherlands, its international expansion is succeeding and its focus on sustainability has struck the right chord in society. Nevertheless, ongoing changes in Rabobank Group's environment call for even further professionalisation on all fronts. This target is reflected in Rabobank's HRM vision, 'People make the bank - even better'. People make the bank - even better Rabo Unplugged www.rabobank.com - Rabobank Group staff numbers up 7% to 60,342 - Staff satisfaction remained high: 85%, compared with a benchmark of 73% - Intermediair magazine: Rabobank preferred employer to the highly educated - Management Team and FEM/Elsevier: Rabobank best employer in the financial sector - Absenteeism 3.8%, slightly up from 2006 Markets and clients are constantly changing as a result of social trends such as digitisation, ageing of the population and blurring of country borders, and Rabobank Group's approach much change with them. It is only with talented, vigorous and constantly motivated people that Rabobank Group can achieve its ambitions of market leadership in the Netherlands, improved synergy between Group entities and growth in food agri and international retail banking. Rabobank's HRM vision, 'People make the bank - even better', was refocused in 2007 and describes the development of the organisation's HRM management by reference to three themes: Smarter working, Career and Diversity. Based on these umbrella themes, Rabobank's HRM policy was defined further in 2007 and this will continue in a similar fashion in the coming years. In our 24-hour economy, international networks are gaining importance and individuals increasingly desire independent roles. ICT offers many opportunities for new ways of collaboration and fast information transfer. Employees tend to act more of their own accord and to choose for themselves where and when they do their work. The line between the working environment and the personal environment becomes blurred. This requires trust and flexibility. Rabobank Nederland's new and flexible accommodation and labour concepts are a response to this, as are its policies for performance management and terms of employment. Part of Smarter working is the Rabo Unplugged project, which is a new style of working for Rabobank Nederland that coincides with the construction of its new corporate centre in 86 Rabobank Group Annual Report 2007

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Annual Reports Rabobank | 2007 | | pagina 89