Domestic retail banking
Strong performance and strengthened positions in important markets
www.rabobank.nl
www.obvion.nl
www.bizner.nl
Share in Rabobank Group's net profit
in
Domestic retail banking
51%
The domestic retail banking business comprises the local Rabobanks, Obvion and Bizner.
With 174 independent local Rabobanks, each with their own corporate governance, over 1,100
branches and more than 3,100 cash dispensing machines, Rabobank is the pre-eminent near-by
bank of the Netherlands. It is the bank with the densest branch network in the Netherlands.
Overall, the local Rabobanks employ around 29,000 staff. The local Rabobanks focus their
operations on their own local regions. This focus, and their independence, facilitates their quick
response and decision-making. Also, they are near-by and committed to their clients.
This commitment is reflected in their close ties with local clubs and institutions. Together, the
local Rabobanks serve millions of Dutch clients, both private and corporate, with a
comprehensive package of financial services. Many private individuals and corporate clients have
current, savings and/or investment accounts and/or mortgages with Rabobank. In addition, the
local Rabobanks finance a large number of enterprises, from small shops in the High Street to
listed and agricultural enterprises. Together, the local Rabobanks make up the largest insurance
broker in the Netherlands.
A joint venture of Rabobank Group and ABP (the Dutch civil service pension fund), Obvion has
its office in Heerlen, the Netherlands. It is a provider of mortgages and
simple financial products, and focuses exclusively on the collaboration
with independent brokers. Obvion is the biggest player in this field
in the Netherlands. Since its beginnings, in 2002, Obvion's market
share has more than doubled, to 5.3% in 2007.
Bizner was started in 2007 and is the first internet merchant
bank without account managers or branches, but with self-service.
At Bizner, entrepreneurs can purchase, manage and change all
basic financial products - including bank cards, credit cards, loans
and time deposits - on-line themselves, 24 hours a day. At year-end
2007, Bizner had 7,500 clients.
Private sector lending up 11% to EUR 244 billion
- Mortgages market share grew to 28%
- Savings market share grew to 41%
- SME market share stable at 38%
- Food agri market share stable at 84%
Alles in één Polis insurance policies up 6% to 1.3 million
Bedrijven Compact Polis insurance policies up 8% to 185,000
Net profit up 24% to EUR 1.3 billion
- Income up 4% to EUR 5.8 billion
- Operating expenses down 1% to EUR 3.8 billion
- Efficiency ratio improved by 3.6 percentage points to 66.2%
- Value adjustments at 6 basis points, with a five-year average of 12 basis points
- Risk Adjusted Return On Capital 15.1%
39
Report of the Executive Board
